It appears that toyota has created artificial obstacles to prevent my obtainment of an eligible reimbursement for recall (safety recall a9e - tire carrier cable) repairs. In response to the recall notice I had the cable inspected then contacted toyota in accordance with the recall letter but I was denied reimbursement. On october 2, 2013 I wrote to toyota following the inspection and attached the original work order from a toyota dealer for the replacement of part number "51900-08010" as required. I received an october 17th response saying I needed to provide answers to three questions:reason the vehicle brought into the repair facility; the repair facility diagnoses, and the repair performed in order to correct the concern. After several telephone calls to toyota customer service and again having the current cable reinspected, obtaining and forwarding copies of the repair order, proof of payment, and ownership of the vehicle for repair work performed by a toyota dealership using an identical part number for reimbursement eligibility, I was directed to contact the manager at the dealership and obtain written information on the cause of the breakage that occurred nearly ten years earlier and that I needed to contact him because he was not responding to the corporate customer service office. I sent a letter, dated january 20, 2014, to him but never even received an acknowledgement. Although I've done everything required, sometimes more than once, had repairs completed using the proper part number, as shown on the repair worksheet issued by a toyota dealer, I've been denied reimbursement due to toyota's own dealership repair manager's lack of cooperation. If the repairs were not due to the cable breakage and if the replacement part was not needed, why did the toyota dealership do the repair and charge me for it? Copies - letters and receipts will be provided, if needed.
1998 Toyota Sienna body problems
35 complaints (12% of all complaints for this car). Typical mileage when it fails: 102,000.
- owner complaints
- 35
- of this car's complaints
- 12%
- typical mileage
- 102,000
- crashes
- 0
- recalls
- 1
Which part fails
- Body: door20
- Body: door: hinge and attachments5
- Frame and members3
- Body3
- Body: trunk lid2
At what mileage
Complaints by mileage at the time of the problem.
Toyota Sienna body problems in other years
Related recalls
Structure
- What is wrong
- Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. The subject vehicles are equipped with the spare tire stowed under the vehicle. If the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable.
- Risk
- The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.
- Remedy
- Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. A second notice will be sent when the permanent remedy is available. For more information, please see toyota's amended recall report of july 19, 2010. The safety recall is expected to begin on october 12, 2010. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 10V160000 · Recall details
What 1998 Toyota Sienna owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 1998 toyota sienna. The contact received a notification related to the federal safety agency campaign id number 10v160000(structure) and stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. The contact had not experienced a failure. The manufacturer was contacted.
The push-button on the inside of the sliding side-doors fails to release. In the case the door is unlocked, this prevents to door from closing. If the door is locked, the button does not release, keeping the door from being unlocked and thus the door cannot be opened.
The push-button on the inside of the sliding side-doors fails to release. In the case the door is unlocked, this prevents to door from closing. If the door is locked, the button does not release, keeping the door from being unlocked and thus the door cannot be opened. This can be remedied by sliding a flat blade under the button to release it. This affects the 1998 toyota sienna.
Both driver's and passenger's side interior door handles broke, in addition to both outdoor handles for the sliding doors (total of three times), and the handle for the trunk broke. First one (exterior sliding door) broke four years ago. They continue to snap to this day.
Sliding door handle on exterior has broken off. Broken off when pulling handle to open door. No history of accident. Part will need to be replaced.
Door handles on all doors have broken off. In case of accident, there would be no way to enter the vehicle from the outside. Rear sliding doors also stick and again do not allow entry or exit from the vehicle without use of a lot of strength which is dangerous for children in back of van.
The sliding doors locks freeze up and cannot be opened from inside or outside and present a danger if you are in an accident and cannot open the locks.
Consumer is unable to open all four doors from the outside. All the handles are broken. Consumer has to go through the rear hatchback window to get inside the vehicle. The vehicle was taken to the dealer for inspection. The cause has not been determined at this time.
1998 toyota sienna sliding door on left and right get stuck and will not open. In case of accident or fire my grandchildren would not be able to get out. Rear door handle broke off in my hand which would create the same hazard of not being able to exit. I've had this problem since I bought the car, and they have never been able to fix it even though they have tried. There are many complaints about thiis very problem from sienna owners. This will definitely cost someone's life.
Questions about the 1998 Toyota Sienna body
Does the 1998 Toyota Sienna have body problems?
Owners have filed 35 complaints about the body of the 1998 Toyota Sienna, 12% of all its complaints.
At what mileage do 1998 Toyota Sienna body problems start?
The typical (median) mileage in owner complaints is 102,000 miles.
Was there a recall on the 1998 Toyota Sienna body?
Yes, 1 recall: 10V160000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Sienna have the most body problems?
The Toyota Sienna model years with the most body complaints are 2004 (962 complaints), 2005 (499 complaints) and 2006 (261 complaints).
Other 1998 Toyota Sienna problems
Brakes 44Locks 40Tires 40Engine 34Steering 25Transmission 23Visibility 17Electrical 14Airbags 12Seat belts 12Suspension 11Acceleration 8Wheels 4Fuel system 2Seats 2Driver assistance 1Lights 1
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