We own a 2001 toyota sienna van, we purchased it in 2001 but it was used with 18,000 miles on it. Since purchasing the vehicle, several things have gone wrong. #1- passenger side power window had a defective motor and would not go back up. Took it to the dealer who said it was not covered under warranty, so we had to pay out of pocket for that repair. #2- driver's side sliding door would not latch shut. The button got stuck from the inside which prevented the door from latching shut. This had happened many times before but we were able to get the button popped out and the door would shut. But on one occasion the button popped out and the door still would not shut. We had to drive home holding the door shut the entire way! Of course, this is a huge safety issue with our 2 young children in the car. The problem was fixed at the dealer (again not under warranty), but the door still can not be opened from the inside, or the button gets stuck in. #3- check engine light came on and a diagnostic test revealed the following problems- idle air control, bank 1 sensor (most likely oxygen sensor), leaky charcoal canister. We fixed the idle air control since that was causing the van to not start and stall. This repair was almost $700, and not covered under warranty because we had gone over 36,000 miles. We did not fix the other two problems last month due to cost. The van overheats and can not be driven. We wrote a letter to toyota and talked to them via phone. They told us there is nothing they can do because our van is not a legal us van- it is was built in canada. We bought it at a toyota dealer in rochester, ny and were never told it was canadian. We were also told that no warranty would ever be covered in the us because it is canadian. Carfax.com says it was built in the united states however. We tried to go the route of the lemon law, but could not.
2001 Toyota Sienna engine complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
Consumer stated engine sensor light continued to come on. Consumer was concerned that engine will fail while driving. *ak
Consumer was driving and fell asleep.. After waking up the vehicle was in a ditch, and all the occupants were asleep in the vehicle. The exhaust system was to be inspected.
I bought the car in 2001, used at 18,000 miles. I have had all scheduled maintenance done. On aug 8th I had and oil change and by sept. 17 there was no oil , another oil change was done. By sept. 22 there was no oil. I brought the car to stevenson toyota in jacksonville, nc, where they told me I had an oil gelling problem. They are keeping my car for 1-2 weeks, without the use of a loaner car. They state that toyota will clean the parts one time as a good will gesture and possibly pay for a rental car for 3 days. They also said that my warranty and extended warranty does not cover this. My car has approx 55,000 miles. I am truly afraid to take this car back from them as I am unsure of it's reliability or theirs.
I am sending this letter to express concern relative to the safety and usability of our 2001 toyota sienna mini van. We have had continued problems with the van that has been addressed with the dealer (kenny kent toyota in evansville, in) as well as toyota. The engine is our brand new van had gelling issues to due manufacture?s defects. The problems are continuing to date. In the manufacture?s response it states that toyota offered goodwill assistance to us for the engine gelling. (this happened to a brand new van). It also states that this was not covered under warranty. Toyota said that this was a warranty issue and it is also listed as warranty in toyota documentation. According to the owner?s warranty information book, the basic warranty is 36 months or 36,000 miles and the power train warranty is 60 months or 60,000 miles. The defect with the engine based upon the warranty as stated in toyota?s warranty information book states that all repairs and adjustments needed to correct defects in materials and workmanship of any part supplied by toyota is covered. In the manufacture?s response it states that the vehicle is not exhibiting any warrantable nonconformities that substantially impair the use, value or safety of the vehicle. Unfortunately this statement is not true. We have continued to have extreme electrical problems with the van. These problems are continuing to date following toyota?s attempts to repair the engine. On one occasion my wife and my six-year old daughter were in the van alone when the van refused to start. It was a 90+-degree day. Toyota service cannot find the cause and problems continue. The engine doesn?t have the power it did prior to the repairs, the valves clatter very loudly and the engine makes a chugging sound when it idles. We now have a new van that for lack of any word has been butchered. The value of the vehicle has been drastically diminished. Noble jones 801 s. Parkway henderson, ky 42420 270‑826‑2801
Engine check light came on while driving. Took to dealer, had to replace vacuum switch. 2 days later, same problem occurred.
Mechanic found significant sludging oil. Dealer stated needed to flush and change new oil.
The vehicle experienced an oil leaked.
The engine had to be replaced due to an oil sludge build-up.
After my engine registered "low oil", the mechanic found significant sludging. It was flushed and changed and then in <1000mi there was no oil again. Now toyota says the leaks around the valves are due to my "neglect" in changing oil. I have the receipt from 4 mos ago for oil change. I also was told they would not consider paying for it because it was my lack of oil change that "caused" the sludging (despite my receipt) and that I needed all my oil change receipts for them to consider a claim (2 1/2 year old car.)
Defective engine due to manufacturing defect.
07-08-01 34 miles steering failure towed to dealership. 01-29-03 7552 miles steering failure towed to dealership. After slowing down at tolls,fails to accelerate,loud noise follow. Wet/rainy surface,front tires spin at take-off. Wind noise very prominent on highways. Right front passenger lock does not latch/unlatch at times. Rear heater is defective.
Initially oil leak after oil change. Was told that transmission pan was leaking and paid for replacement. Transmission fluid then started leaking. Returned vehicle to dealer; transmission pan was tightened. Noticed fluid still leaking; returned vehicle to dealership. Dealership could not detect source of fluid leak; placed die in oil and transmission fluids; asked to return vehicle in a few weeks. Returned vehicle to dealership; was told there was a leak surrounding engine seal and seal would need to be repaired.
Consumer states that an indicator illuminated stating that there was an engine malfunction with transmission and stated consumer needed to stop driving immediately, dealer replaced the vehicle with a new one.
Consumer took vehicle for a oil change to dealership. Mechanic dicovered a oil leak underneath vehicle oil pan gasket and a leaking bolt and seal. Engine needs a seal replacements. Also, there is a transmission leak. Front brakes are grinding metal to metal. Dealership is aware of the problems.
While travel notice indicator light flashed dealer was contacted, and dealer replaced vehicle with new model. New vehicle had same problem with engine. Please provide further information.
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