The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erroneously closed and failed to remain opened. The vehicle was taken to the local dealer who diagnosed that the rear hatch door struts were faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was included in the federal safety agency Campaign Number: 08V244000 (STRUCTURE); but parts were on back order. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.
2004 Toyota Sienna body problems
962 complaints (47% of all complaints for this car). Typical mileage when it fails: 80,000.
- owner complaints
- 962
- of this car's complaints
- 47%
- typical mileage
- 80,000
- crashes
- 0
- recalls
- 2
Which part fails
- Body: door354
- Body281
- Body: hatchback/liftgate: support device/strut71
- Body: hatchback/liftgate44
- Body: door: hinge and attachments31
- Frame and members19
- Body: hatchback/liftgate: hinge and attachments19
- Body: tailgate: hinge and attachments8
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Toyota Sienna body problems in other years
Related recalls
Structure
- What is wrong
- Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. The subject vehicles are equipped with the spare tire stowed under the vehicle. If the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable.
- Risk
- The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.
- Remedy
- Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. A second notice will be sent when the permanent remedy is available. For more information, please see toyota's amended recall report of july 19, 2010. The safety recall is expected to begin on october 12, 2010. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 10V160000 · Recall details
Structure: body: hatchback/liftgate
- What is wrong
- Toyota is conducting a safety improvement campaign involving 196,222 my 2004-2006 toyota sienna vehicles equipped with power rear liftgate struts. The gas struts used to help lift and support the rear power liftgate could wear out sooner than expected. As the gas struts deteriorate, the performance of the liftgate will begin to degrade and the power rear liftgate will operate more slowly than when the gas struts were new.
- Risk
- If not repaired, the gas struts may not be able to support the weight of the liftgate when it is open eventually, the gas struts could deteriorate to the point that the liftgate will fall about ten inches after it reaches the fully open position, at which point the power motor will engage and power the liftgate to the fully closed position. This condition may cause injury to a person who is struck by the liftgate when it falls or when it is closing.
- Remedy
- Dealers will replace the gas struts with newly designed gas struts that have a longer service life. The campaign began on august 8, 2008, and will be mailed in three phases ending in late december 2008. Owners may contact toyota at 1‑888‑270‑9371.
Recall number 08V244000 · Recall details
Related investigations
Stabilus Rear Liftgate Struts Failing
Please see the attached closing resume summary.It has been attached to this document as a PDF.
EQ12010
What 2004 Toyota Sienna owners say
Most recent owner complaints, unedited.
The contact owns a 2004 Toyota Sienna. The contact stated while the vehicle was parked, the tailgate inadvertently opened, then closed independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the tailgate hydraulic struts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that she noticed that the failure had reoccurred in 30-degree temperatures on two occasions. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Passenger right slider Will not open! Only opens About 8 inches. This is a safety hazzard for a passenger back seat r/h! This is well known condition! Could be deadly, in the right Surcomstance
Part # 69300-08011 rear left door latch with power sliding door malfunction causing a safety problem door remained opening and closing could cause passenger or items transporting to fall out of vehicle .it also caused battery to drain vehicle wouldn't start without being jumped even replaced battery with a new battery same thing happened . This part has become a problem in many of these 2004 toyota sienna mini vans . A safety recall need to be concidered .
One of the two support cylinders for the rear hatch on our 2004 toyota sienna failed in fall 2019, so the rear hatch would not stay up. The liftgate support cylinders had previously been replaced by toyota under recall. We purchased two new support cylinders, toyota part #68905-ae022'support cylinder' from camelback toyota in phoenix, az, d/b/a toyota parts factory, by mail, shipped 11/19/19. I installed both of the new support cylinders within a couple of weeks. Note that both of the old support cylinders were replaced with new toyota parts, not just the one which had failed. However, with the new support cylinders, when the weather gets cool (below 50 f) and the liftgate is opened using the electric opener, the liftgate gets part way up and reverses, coming down unexpectedly. This represents a safety hazard, as the door can hit someone standing below it. This is exactly the behavior for which toyota issued the recall on the support cylinders. The unexpected reversing happens on level ground with normal use of the liftgate. It started happening shortly after the new support cylinders were installed. Toyota customer service today told me that they would not warranty the support cylinders, even though this is a safety issue. As the problem started occurring when the 2019 support cylinders were essentially new, there is no assurance that replacing them again would solve the problem. It appears that toyota is selling replacement support cylinders which do not meet the liftgate's support requirements.
Sliding doors don't properly latched like they are suppose to when attempting to close door causing a safety issue for passengers . It happens when vehicle is parked or motion on road way or in parking space .
Both power sliding doors freeze shut any time there are freezing temperatures and any moisture, and cannot be opened either with power or manually. Attempting to open a door will only open it 1/4", sufficient to activate the dome lamps, but then will not close. After driving and warming up, the door may randomly open at any time, presenting a safety hazard.
Tl* the contact's mother owns a 2004 toyota sienna. The contact stated that the front passenger side of the dashboard had a deep crack. The contact was unaware if a warning indicator was illuminated. The vehicle was taken to victory toyota (located at 5 heitzinger plaza, seaside, ca 93955, (831) 393-3020) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 234,000.
Took my toyota sienna 2004 in foe exhaust work and the technician alerted me that the car had excessive corrosion. The suspension/engine cradle was rusted out and had holes. Advised the car was unsafe to drive. Very upsetting as everything else is great with the vehicle and planned on driving it for many more miles. This is a very dangerous condition which could have resulted in injury or even death to my family or others. I have been driving around with my family in this vehicle thinking it was safe!
Door stop on driver side broke after making loud popping noise. Toyota dealer in montclair ca was no help. Van has only 64k miles and we are the only owners. I always thought of toyota as dependable. This is a safety item and they wont stand behind it.
Questions about the 2004 Toyota Sienna body
Does the 2004 Toyota Sienna have body problems?
Owners have filed 962 complaints about the body of the 2004 Toyota Sienna, 47% of all its complaints, more than any other problem.
At what mileage do 2004 Toyota Sienna body problems start?
The typical (median) mileage in owner complaints is 80,000 miles.
Was there a recall on the 2004 Toyota Sienna body?
Yes, 2 recalls: 10V160000, 08V244000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Sienna have the most body problems?
The Toyota Sienna model years with the most body complaints are 2004 (962 complaints), 2005 (499 complaints) and 2006 (261 complaints).
Other 2004 Toyota Sienna problems
Locks 308Steering 159Electrical 132Tires 124Acceleration 111Seat belts 98Transmission 89Brakes 88Driver assistance 81Engine 58Fuel system 49Lights 42Airbags 35Visibility 24Wheels 22Seats 18Suspension 16
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