At times when the driver quickly pulls out his shoulder belt the belt doubles over itself inside the guide on the door post behind and to the left of the driver's shoulder. If the driver continues to pull the belt the amount of overlap increases causing the belt to jam very tighly inside the belt guide. When this happens it is almost impossible to undo the doubled over belt (without damaging the belt) unless the trim panel and mechanism that attaches the belt guide to the car frame is removed. The shoulder/seat belt cannot be used when the belt is doubled over and jammed tightly inside the guide since the belt length cannot be adjusted. As such, when this fault occurs, the driver would be unbelted when operating the vehicle.
2004 Toyota Sienna seat belts complaints
Page 4 of 4: complaints 71 to 98 of 98, newest first, as owners wrote them.
Front seat passenger unfastened front seat belt when exiting vehicle and noted that seat belt wouldn't retract.
Driver seat belt fails to retract as the strap gets caught in the opening where it retracts. It did this on rare occasion under warranty but now does it constantly. There fore the seat belt is very loose and does not restrain the occupant. The rear belts were recalled for this type of defect and were working fine at the time of the recall. This problem has been ignored by the dealer under warranty and now they simply work it free when we bring it in, despite us telling them that it recurs daily.
I own a 2004 toyota sienna. Since 7,000 I have been in numerous times to fix the middle passenger seatbelt. It becomes twisted and unable to retract properly. It has been replaced twice and un-tangled several times by the dealership. They have taken the seat out to repair it numerous times. It has had the recall done in the past. Recently it was brought back for another seatbelt replacement due to it being tightly caught inside the seat. When the car was returned to me, the same seat no longer locked into place. It was brought back to the dealership and I have been told they will not fix it because it was caused by crumbs being in the track when the seat was put back in. I have never felt safe but a child in this seat because I never knew when the seatbelt would not retract properly. I have tried talking with the dealership about repairing the seat however they refuse. This seat is not safe.
The driver side seat belt sometimes fails to retract. When I pulled the belt out, it stayed out and would not retract. I inspected the area and found no interference. This happened on a sat. I drove the vehicle sat. And sun with a faulty belt. I called the dealers service dept. Told them the problem but couldn't get in for a week. In the meantime, the belt began to work again. The dealer said"bring it back when it doesn't work." I have a phobia not knowing when the seat belt will fail again. The vehicle is a 2004 toyota sienna. I purchased it new from the same dealer. Carmax in kenosha wi. I sent this same e mail to toyota.
Dt*: the contact stated the front driver seatbelt buckle did not stay latched. The release button on the seatbelt was depressed a couple times, and then the buckle latched. After this incident, the seatbelt no longer stayed latched at all. There was an audible click when the buckle was forcefully latched into place. Also, the contact stated that there was difficulties releasing the buckle after the first incident. The buckle was free of dirt and other contaminants. There were no pictures of repair invoices available. The dealer was contacted, who determined that the component was not under any recall.
Driver seat belt will, at times, not retract due to cloth becoming jammed.
Our pool is two blocks from our house and with the third row seats folded down in our toyota sienna minivan, we often let our children (ages 5 and 7) sit in the back to ride home. When leaving the pool on may 29, there was an adult friend in the front passenger seat and four children (ages 5,5,7 and 8) in the back. When we were almost home, one child said that the 7 year old was stuck. The adult passenger turned and saw that the side seat belts for the third row were wrapped around his neck and tight. When we stopped the van and opened the tailgate, we discovered that he had pulled both sides out far enough to activate the rachet mechanism, put the belts from each side around his neck and tightened them to a point he could not get them off. When we tried to help, we found out we could not get him out. With the rachet mechanism activated, the belts have to go all the way back in before they release again. Since he had used one from each side that is fastened at both ends, this could not be down without strangling the child. The only way we could get him out was to go in the house and get scissors, then cutting the seat belt. Luckily we were home.
Rear right seat belt repeatedly fails and has been replaced twice now. It has failed yet a third time. The seat belt gasket at the top of the seat comes apart and restricts the belt movement rendering it unusable. Its a safety hazard for passengers.
Dt*: the contact stated the front passenger side seat belt retractor locks up while in use. The seat belt must be released, and then put back on. The dealership determined this was a safety feature for child safety seats. The dealership stated it was illegal to replace the front seat belt assembly.
Consumer has made numerous attempts to have seat belt recall (05v327000) work performed. Consumer has been told that the parts were not in or were used on another customer. *ts
Radiator ruptured and the engine overheated; hose replaced in steering column recall; rust protective tape recall; dvd screen replaced and the entire dvd player replaced(screen still not easily visible in middle row); passenger seat belt replaced; middle passenger seat belt failing; gasoline smell inside of car with AC on recirculation; driver's window fell inside door in snow storm and was not considered a safety issue to get a loaner vehicle even though the vehicle could not be locked; tires completely bald and leaking under 30,000 miles, dvd player must be at a high db volume and when returned to radio/cd will almost deafen you; interior lights have to be manually over ridden or will drain battery; car hesitates 1-2 seconds when trying to quickly accelerate and then lurches forward alarmingly; cruise control is not functioning; waiting to have fuel mixture sensor replaced. I was not informed of first 2 recalls until I my engine overheated. I did get the rust recall and a sticker on my sliding door informing user of danger of having middle windows open while opening the middle door could catch a head or other extremity. Toyota dealer service manager says mine is the only 04 sienna experiencing any problems except for the recalls on the radiator; the steering hose; the rust tape; and the middle seat belt. Not so according to all I have read here. Most of the problems have occurred between 22,000 and 34,000 miles; the dvd screen always failed to lock into a good position for the middle row viewers.
The seat belt cover (bezel) on the middle row passenger-side seat comes apart, causing the seat belt to not properly retract. The dealership has replaced the cover 4 times and tried to glue it together 3 times. The dealership and the toyota district manager claim no knowledge of it being a widespread problem, but obviously it is.
Dt: read an article about toyota sienna minivans concerning seat belts in the second row passenger side jamming in the plastic molding. Had to fix it many times. Took vehicle to the dealer, and they could not fix it. The clip that they installed popped off. The seat belt will get stuck and not retract.
Seat belt gets jammed in the guides, does not retract. This is a major safety concern because when seat belt does not retract it is ussless. Dealer replaced guides but still occuring. Same issue happened in loaner sienna. Getting passed around calling toyota.
With normal use seat belt on 2004 toyota sienna locks and will not release without the belt being completely released back in to housing. This happens at any time, not just when breaking or when turning. We have taken twice to toyota dealership to have it fixed but have been told it is to dealer spec.
1. Mid row passenger captains chair seat belt-shoulder harness webbing jams. . Took vehicle to dealer--replaced plastic belt guide. Did not improve situation. Jammed before I left the dealership. 3. I now use strapling tape to hold guide in place. Still can have jam problems. . Purchased this vehicle because of safety rating, since I transport my grandchildren on a regular basis. Have been very disappointed with toyota's "non response" to the problem. 5. I feel many persons are not aware of the problem since children are the usual passengers in this position & are not aware that this malfunction should be reported.
Pe0500,8 rear passenger seat belt catches in plastic housing that repeatedly comes apart.
Rear seat belts did not lock, making it unsafe in case of an accident. Dealer was aware of the problem , and will contact manufacturer.
While driving my toyota van (seina 2004) an eleven year old child was able to wrap the seat belt in the rear passenger side around his neck. This was done while playing in the backseat. He began to chock and required a fireman to cut the belt to save his life.
Mid-row passenger side seat belt guide/cover broken jamming the seat belt preventing it to retract. Failure repeated three to four times after each separate repairs. I'm concern for my 7-year old daughter who may not be properly restrainted after she leans forward and the seat belt does not retract.
Seat belt on passenger's side got stuck, it did not retract or extend. Dealer repaired it at least 6 times. Manufacturer recommend they go to arbitration. *ak the consumer believes the manufacturer needs to redesign the seat belt because the fix only alleviates the problem temporarily. *nm ea05-010.pco
Middle seat seal belt top positioner sometimes gets jammed, causing the belt to be very loose, especially with children who may not realize that it is loose. It appears that the plastic support at the top of the seat is not very secure, and becomes loose after a while.
Every three thousand miles the second row of seats, seat belt fails. The seat belt will slip down a crack on the side of the seat and locks itself. The dealer has repaired the seat belt four times for this one problem.
Right side second row seat belt fails every 2000 to 3000 miles. Encasement is located on the seat itself instead of the roof of the vehicle. This clip holding the encasement together pops out allowing the seat belt to catch in opening below, causing the seat belt to fail. A child or passenger could be seriously hurt. Most people won't even realize there is a problem unless they check this belt regularly as child passengers generally won't tell you when the belt doesn't not operate correctly.
The way the middle seat is located and designed it has a split in the plastic. The seat belt gets caught in the split, and as a result, the seat belt fails to retract. Dealership replaced the seat belt, but problem still exists. *ak
The plastic cover/guide for the shoulder belt on the passenger side middle row captain seat came apart, causing the belt to stick and not retract properly. Dealer replaced the part, and within a day or two the new part failed in the same way. Returned to dealer; they said 2 other people had the same problem. Dealer simply removed the part, which improved operation of the belt; now it seems to work, just looks ugly. *la ea05-010.pco
Passenger's side seat belt in middle row of the captain chair will not retract. Dealer is aware of the problem. Driver is concerned because he picks up and transports children from place to place.
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