We had just returned from a trip, and picked up our sienna minivan at the parking lot. I opened the left side sliding door, put some luggage in the back seat, and then closed the door. The door slide closed but did not latch. I cycled the door again, and it still did not latch. I tried the right door and the same thing happened. We had to drive home with the warning beeping in our ears (this comes on if the car is in gear and the doors are not latched). The next morning we took the vehicle to our toyota dealer, and they said this is a very common problem, but our car was out of warranty, so they want $3700 to fix the doors. To us, this is a serious safety matter that the dealership admits is due to faulty parts -- they say they have seen a lot of this problem on siennas. A child could fall out in traffic, or a piece of luggage could become a hazard to other drivers. I would like to see toyota be compelled to cover this repair regardless of mileage -- they said the normal 36,000 mile warranty was extended to 120,000 miles for this problem, which they acknowledge as a defect, but that does not help the many toyota owners who keep their cars longer. Your assistance is most appreciated.
2007 Toyota Sienna body complaints
Page 3 of 5: complaints 41 to 70 of 102, newest first, as owners wrote them.
The rear liftgate fails to stay open and will close automatically very quickly. This can cause injury if persons using the rear luggage area cannot move out of the way before it closes.
Rear manual sliding door lock failed....door will not stay closed.
Tl* the contact owns a 2007 toyota sienna. The contact stated that the dashboard exhibited numerous cracks near the air vents. Additionally, a sticky substance covered the entire dashboard surface. The vehicle was taken to an authorized dealer but was not repaired. The manufacturer was notified of the defect. The failure mileage was unavailable.
The automatic sliding doors no longer work properly.
Failure of power sliding door on driver side. Unable to open or close door. Manual use only and hard to open/close. Had to replace door release motor and power slider door actuator at cost of $655.
I just learned that there were many complaints in regards of multiple cracks on the vehicle dash. I confronted the dealer regarding the same they stated that I was in need of placing a complaint about it in way for them to consider the same and authorize a repair. The very same day I wanted to place the complaint and they stated that the same is in a "suspense status". I just went through the complaints here reported and noted it is a recurrent vehicle manufacturer damage. I believe if I, as owner, followed the instrucions of not using any conditioner or any abbrassive cleaner but a mild soap and water with a damp cloth, the dash is coming appart as it is. I also think this should be considered as a safety hazard because of being the dash where the airbags are stored,when deployed on an accident could cause also the the dash to crack and its pieces be a projectile object.
The rear hatch opener is made of some rubber composition that has melted away and will at times not even open rear hatch. Numerous online incidents reflect similar description of melted rubber that leaves fingers coated in hazardous material when attempting to open rear hatch.
Tl* the contact owns a 2007 toyota sienna. The contact stated that both rear sliding doors failed to open correctly. The vehicle was taken to the dealer where it was found that the electronic switch needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage and VIN was not available.
Rear door latch handle became hot and melted. Used duct tape to cover handle. The handle stopped working in december. The door will not unlock.
The passenger sliding door will not close when the buttons on remote or dashboard is pressed. This could lead to a scenario where someone is trapped inside the vehicle and cannot get out. Especially, like a small child.
Left sliding failed to close properly.
I extended the rear hatch all the way open to unload the trunk, but surprisingly it did not remain open as it normally would. The rear power door lift struts failed, and the trunk came gently down on me. The door was very heavy to keep open with one arm while I finished unloading the trunk with the other. Over the course of the following days, the struts worsened and the door became very heavy and almost impossible to open. I then brought it to the toyota of bedford dealer for service, at a total repair cost of around $400.
Tl* the contact owns a 2007 toyota sienna. The contact stated that while driving 5 MPH, the passenger's side sliding door latch failed to stay secure while the windows were opened. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The approximate failure mileage was 2,000. Updated 9/23/13
Tl* the contact owns a 2007 toyota sienna. The contact stated that the rear driver's side sliding door could not be opened electronically. The contact was able to open the door manually. The vehicle was taken to the dealer for diagnosis. The technician stated that the door motor or the cable would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 60,000.
June 12, 2012, odometer 45,000 miles, 2 hours from home, drivers side manual door would not close and latch shut. Called nashua, nh toyota dealership, told lots of problems with doors, need to make appointment, average repair over $1,000. Took to my regular mechanic and problem temporarily fixed for $244.80(latch assy seized up. Remove, lube, reinstall. If repair doesn't last, new part needed. Cost for part only, $570.23, plus labor). July 2013, odometer 65,000 miles, same door not latching again, door slides open during acceleration. Called toyota dealership in nashua, nh, told door not covered under "latch assembly extended warranty" because door is manual. Have made appointment with my regular mechanic again to see what can be done to fix problem. My vehicle has 2 sliding doors, drivers side is manual, passenger side is automatic. However, the manual door has a motor and latch assembly to pull the door in and latch it after it's been slid closed. This function is not working properly. The extended warranty I received from toyota in july 2012 states " this warranty extension is for your rear sliding door latch assemblies for a period of 9 years from the vehicles date of first use or 120,000 miles whichever comes first". There is no mention the door must be an automatic door. I believe toyota is trying to limit how many warranty fixes they do by giving customers incorrect information. I'm also beginning to have problems with the passenger side automatic door not closing. However I can only afford the time and money for one fix at a time. There are huge safety issues here and toyota should be held responsible.
The rear sliding door latches fail. The door will not stay closed due to latch/locking mechanism failure. I had a dog in the back seat when door latch failed...luckily the dog did not fall out. If a person had an unsecured child in a rear seat they could very easily fall out! This has happened numerous times but the dealer told me the lock was not lubricated which was an outright lie because toyota has a service bulletin on it since october 2010. Toyota has refused to repair mine at their expense because my mileage is over 120,000 now...their dealer lied to me regarding the problem at 56,000 which was when I first reported it.
Rear door latch rubber assembly has melted and becomes hot to the touch. The circuit under the melted rubber has direct contact to my fingers while attempt to open the back door. And appears to be a fire issue. Since the back door is no longer operational, it may cause safety issues for passengers sitting in the back row of the van.
Multiple times when the temperature gets below 60 degrees, the rear hatch door does not stay open, it will automatically close and has trapped myself as well as my husband and banged my son in the head. We are lucky no one was seriously injured and feel that this is a major safety issue. We would like to see a safety recall on this issue as soon as possible.
Cable from door snapped. Rear right sliding door became inoperable, had to open and close manually. Very hard to slide door in either direction. Toyota diagnosed as broken cable repaired. Door inoperable again in 2/2012. Toyota diagnosed as broken door release motor. Repaired. Incurred total of $1,405.00 in repairs. Submitted receipts for reimbursement for the sienna door latch and cable assy warranty enhancement 11/27/12. 12/26/12 received letter from toyota stating that the repair does not meet the criteria for reimbursement. 1/4/2013 called 1‑800‑331‑4331 to ask why it is not covered. After being on hold for 30 minutes, gentleman says the cable and motor are not covered for our VIN#. It would have been covered if the door latch had broken. I asked if he could send me anything in writing as to reason for not being covered and he said no. I do not think toyota is treating its customers fairly. The left rear sliding door broke in 2010 and they did cover it as it was right at 3 years so still covered. The rear sliding doors are constructed poorly and I will never purchase another vehicle with sliding doors again.
I was in a parking lot with car completely off, the side passenger door was fully opened. I was leaning into the car putting groceries in when the door automatically starting closing on my body. It did not stop and started crushing me. I could not get out and as a result have left hip and right knee pain. The door finally opened on it's own. The door should have sensed resistance or something there but it did not. If I were I small child I would have been seriously injured or killed.
I opened the automatic liftgate to my 2007 toyota sienna and upon it reaching the fully open position at the top, it immediately dropped and started to close automatically, which may have caused me an injury if I hadn't quickly moved out of the way. Every time I open the liftgate, whether I do it using my key fob, from the interior of the car, or by lifting the handle, the same thing happens causing risk of injury to me and my children. Toyota refuses to acknowledge responsibility for this defect despite similar issues being reported with 2004 to 2006 toyota siennas, which ultimately resulted in the issuance of the federal safety agency campaign 08v244000.
The concern is the defective rubber pad on the switch in the sienna?s rear liftgate. The rubber pad under the switch that is used to open the liftgate on the back of the sienna has gone soft and tar like. If I grab a piece it pulls right off like chewing gum. The black tar like substance gets on your hands too and is hard to wash off. The safety issue is cold weather, once it goes below 35 degree f the door handle switch will not allow the door to open. I the event of a crash you couldn't open the rear hatch to exit. This part is unmistakably defective. If the rubber just cracked I could see it as a wear item (like tires or wiper blades). Apparently in us states with a warmer climate this melting latch defect is a very common problem - just search the internet. Defective rear handle switch (part# 84840-08010).
Tl* the contact owns a 2007 toyota sienna. The contact stated that the passenger side sliding door stopped opening automatically. The contact stated that the door either would not open or would open halfway. The vehicle had not been taken to the dealer for inspection or repairs. The VIN was not available. The failure mileage was 39,000 and the current mileage was 40,000.
Tl* the contact owns a 2007 toyota sienna. The contact stated that the dashboard had become severely cracked at the steering wheel area and expanded to the air bag area. The contact was concerned that the air bag could deploy erroneously. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 28,000 and the approximate current mileage was 30,000. Updated 12/11/12*lj the consumer stated there was a 16 inch split going across the dashboard. Updated 12/12/12
Tl* the contact owns a 2007 toyota sienna. The contact stated that when she went to push on the rear door latch, she noticed that the handle melted. The contact was unable to open the door. The vehicle has not been inspected by a dealer or an independent mechanic. The manufacturer was made aware of the failure who filed a reopt but did not offer any further assistance. The vehicle has not been repaired. The failure mileage was approximately 64,000. The current mileage was approximately 70,000.
The rubber pad under the switch that is used to open the liftgate on the back of the sienna has gone soft and tar like. If I grab a piece it pulls right off like chewing gum. The black star like substance gets on the hands/fingers too and is hard to wash off. This is a very common defect (not normal wear and tear). Toyota won't recall and make it a warranty fix. The part# is 84840-08010 and msrp is $58.53 plus labor.
Struts on the rear power lift gate have failed and rear gate will open and immediately start closing with no way to stop it. This occurs when using interior button or remote key fob. If opened manually, the gate slams closed with the potential for significant injury due to the force of the dropping gate. Research indicates this was a problem with 2004-2006 models and struts were replaced free of charge. Apparently the same struts were used on 2007 models, however the dealer would not warranty replacement. It took about 15 minutes for them to install two new struts for $362.00. The 2004-2006 recall is listed under the federal safety agency campaign # 08v244000. This is the exact issue I experienced.
Tl* the contact owns a 2007 toyota sienna. The contact stated he heard a clicking noise whenever he opened or closed the rear driver's door. The contact examined the door and noticed that the door's bracket was cracked. The vehicle was taken to the dealer. The dealer stated that they had to replace the doors. The vehicle was not repaired. The manufacturer was notified and stated that there was nothing they could do to provide assistance because the vehicle was not under recall. The failure mileage was 61,150.
My toyota sienna 2007 limited it fail its hatch door closes its own and it hit my head I'm afraid that by accident my kids might do the same, when they open the hatch door. I read about 2004-2006 recall and had toyota technical service bulletin march 14,2007 model 04-07 this regards the lift gate not properly working. On the 04-06 recall why not the 07 recall not included. While I got the same problem and the same parts that causes the problem.
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