2010 toyota sienna. Consumer writes in regards to rear power door malfunction and seeks reimbursement for repairs. *ld the consumer stated the warranty was extended, but not for the 2010 model year. Updated 09/11/017
2010 Toyota Sienna body complaints
Page 2 of 3: complaints 11 to 40 of 57, newest first, as owners wrote them.
Tl* the contact owns a 2010 toyota sienna. The contact stated that the driver side rear door did not open and the cable was hanging out the track. The vehicle was taken to the dealer vanderstein toyota in rochester new york for a diagnosis. The sliding door cable fractured and needed replacement. The contact also stated that the passenger side rear door experienced the same failure last year, but in the recent failure, the latch was fractured. The vehicle was repaired last year. The vehicle was not repaired for the recent failure. The manufacturer was notified of the failure but the VIN did not qualify for the recall. The approximate failure mileage was 105,000. The VIN was not available.
Driver side power door cable broke while opening the door. Cannot open door at all now. Having to pay $2000 to get new cable and motor. Lots of similar power door problems recorded on the web. Toyota should share repair cost as the parts failure obviously poses safety issue if not repaired asap.
Tl* the contact owns a 2010 toyota sienna. The contact stated that the headlight assembly covers were foggy and created dull illumination at a distance. The dealer stated that they had a process to spray the headlight covers and make them ultraviolet, but there was no explanation as to what caused the issue. The manufacturer was made aware of the failure and stated that it was normal wear and tear. The failure mileage was approximately 57,000.
Cable driving the sliding door jams with door only 9" open. Occupants could be trapped inside vehicle. Cable has to are cut to open the door completely.
While parked driver side rear panel window fell from vehicle. 2nd issued driver side rear sliding door cable snapped causing door to be disabled. Unknown when the cable snapped.
Sliding door cables broken both right and left sides
When we went to open the power sliding side drivers door..the wire broke and it would not open all the way. It had to be forced closed. The wire that controls the power door had broke. Toyota said it would cost about $2500.00 to fix. We used the other back side door until the wire on it broke also. It was able to be used manually. My brother-in-law was able to get the drivers side door unstuck so we can use it manually also. Can not afford to pay $5000.00 to fix power doors.
Takata recall. Toyota sienna 2010. Power sliding door on passenger side - the cable for power door operation snapped out of nowhere. The power function no longer works and I have an 18" cable hanging out the side of my car now. Car is only 6 years old with 85,000 miles and estimate for repair is over $2,000. It was purchased as certified preowned but we were told the doors are not covered under warranty for this year. I'm reading online of many other owners having the exact same issue.
Driver side power sliding door cable broke after only 6 years and 100,000 miles. Made it impossible to open door as cable was caught in door. Car was stationary.
At 102000 miles left power sliding door cable broke during normal operation. In its broken state door only opens manually about 7 ito 8 inches and only with some force. The cable may have broken on the previous cycling of the door. That is not known. The problem was discovered when upon stopping to exit the door. Not knowing why the door would not open, I proceeded to open it manually. Door slid open with a bit of force required then stopped. No additional amount of force would allow it to open further. The safety concern is: had passengers needed to escape rapidly, and not known the cable was broken, they would have been barred from exiting rapidly from the two rows of seats.
Pushed the button to close the driver's side automatic sliding door and the cable broke leaving the door stuck half-open and half-closed.
The automatic door to my van stopped working I took it to the dealer where I was told this is a common problem on these vehicles. I was told that the cable on the door is what needed to be replaced but you can't purchase the cable itself. The dealer explained that I would have to purchase the motor because it's a "package" deal but in reality I didn't need the motor, the motor on the van was in good condition. They wanted too much money so I had to choose between purchasing something I really didnt need to having to manually open/close my door.
Passenger side rear power sliding door stopped working. Door must now be opened manually creating a hazard for my children when exiting/entering in a busy area. This is a well documented problem with the sienna and prior model years have been covered for repair of this defect under a tsb but they refuse to cover the 2010.
Tl* the contact owns a 2010 toyota sienna. The contact stated that the cable that operated the opening and closing of the sliding door on the passenger side was faulty. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
Tl* the contact owns a 2010 toyota sienna. The contact received notification of the federal safety agency campaign number: 14v273000 (wheels) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/21/15
Tl* the contact owns a 2010 toyota sienna. The contact stated that the rear driver side quarter vent window fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Updated 7/1/15
Tl* the contact owns a 2010 toyota sienna. The contact received notification of the federal safety agency campaign number: 10v160000 (structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/3/15
Power sliding door cable snapped on 2010 sienna xle. Due to the number of complaints on this particular issue, in 2012 toyota offered a warranty enhancement for model years 2004-2007 only. They said that they hadn't yet received enough complaints on model years 2008-2010 to warrant an extension for these years. When asked if the 2010 model had been changed in any way for this existing problem they said no. If enough people complain toyota will consider extending their existing warranty enhancement from 2004-2007 to 2004-2010. Toyota is aware that this cable assembly is faulty on 2008-2010 but haven't included us in their "customer support program" due to the fact that they haven't received enough complaints.
Both dual automatic sliding doors on our 2010 toyota sienna have failed within 3 months of each other. The mechanism on the driver's side failed in september 2014 and the passenger side door failed in december 2014. On the left side it seems the cable broke. We can use the doors in manual mode but only from the outside. The greater concern is the safety issue with my kids not being able to open the doors from the inside. The interior door handles don't function at all - not even in manual mode. There should be a redundant function where if the automatic doors fail kids don't become trapped. This is especially true in an emergency situation.
Very simple. Hit the button to close the rear passage side sliding door, door started to close and cable snapped. Brought to toyota and they said it was not under warranty and would cost $1,500.00 to fix. Told them to get to open in manual and leave it at that as we don't have $1,500.00. From what I see on your site this is an on going problem with toyota and I hope you can get something done.
I got a flat tire on I-95, used the spare wheel, now I am unable to get the spare wheel back up under my toyota sienna. The toyota safety interim notice recall #e1s states "excessive corrosion may occur on the end of the spare tire carrier cable," which is the case for my sienna. I have called the toyota customer experience center at 1‑888‑270‑9371 and they keep on saying that toyota has not yet come up with a remedy for this situation. I took my sienna to the toyota lustine dealership in woodbridge, va, but they were unable to fix the problem. My sienna is a vanpool for six people commuting between woodbridge, virginia and washington, dc every day. I need to have my spare wheel properly in place. It has been over a half a year. Please help.
Passenger power sliding door was closing when door cable along rear side window snapped. Door will no longer open or close, even in manual mode. This is a safety hazard not allowing passengers to egress in an emergency. A door malfunction should fail in a safe mode allowing the door to be opened and/or closed when a failure occurs. Toyota covered this repair up thru 2007 model year but refuse to cover repair on subsequent model years disregarding multitude of defective doors on later models including my 2010 model. This is a poor design and the consumer should not be penalized for a company not properly correcting a documented design issue.
The dashboard is melting and I am not sure if this compromise the airbag deployment or will cause the air bag to deploy due to the rapid deterioration of it.
2012 first, my driver side rear power door stopped working due to a broken cable. It was very difficult to shut the door manually even with the power switch shut off. I had to call my husband to come and assist me in closing the door so I could safely drive with my three children. This repair was not included in sb-0280-10 which toyota extended the warranty on certain issues. Though, the repair was covered by toyota as a one time "good will" per representatives. I continued to have ongoing issues with rear power sliding doors sticking or not closing completely. Often the beeping once the vehicle in gear indicating that the door in fact was still open. Each time, it required me to switch to manual to close door. 2014 the passenger side rear power door cable broke. Again, I brought the vehicle to toyota. This time they said that the repair would cost $1200. After some discussion they agreed to pay for parts only as a "good will repair" leaving me to pay over $500 for labor. I contacted toyota csp, who confirmed that this repair was not part of the service bulletin listed above. Therefore, I will not be having the repair. We will be using the doors in manual mode. This is a huge safety concern for families with young children sitting in the safety of the back of a minivan. I had trouble even manually closing the door at one point. Fortunately, the beeping indicating an open door prevented me from driving with a partially open door. But who's to say that will always function. I don't understand how some parts are included in service bulletin and others not in these doors.
With in a week of other both sliding doors can not open , cable broke on both sliding doors causing the doors to jam and can not be opened to let a passenger out in case of emergency. Safety issue !!!!
Rear power doors lock up and do not work. Have taken to dealership several times. Driver side rear power door now does not open.
Tl* the contact owns a 2010 toyota sienna. The contact stated that the passenger side rear sliding door failed to open. The contact mentioned that during cold weather the failure progressed. The vehicle was taken to a private mechanic where the failure was unable to be duplicated. The contact mentioned that the door was previously repaired but the failure recurred. The manufacturer was made aware of the problem. The approximate failure mileage was 35,000.
The driver side rear automatic sliding door was becoming difficult to open. Had to pull and hold out the outside door handle to get the door to start opening. It was difficult for a child to do. Had the lock assembly replaced feb 2014 under warranty due to a letter I received prior from toyota saying they were having difficult with the lock assembly and would replace if it occurred. This resolved the door opening, however in june the door cable broke causing the door to jam. I had to cut the cable under the rear window to enable to door to open and close manually. Also the door hinge was worn and needed to be replaced. Dealer said neither are under warranty. I had the hinge replaced at $280 so the door slides smoothly and because I was afraid it might break causing the door to fall off. The cable and motor assembly (motor still runs) will cost $1,800. This is extremely disappointing for a vehicle less than 5 years old and ~100k miles. I believe toyota had a recall on this cable assembly for model years 2004-2007. They should extend that recall through 2010 to cover all the 2nd generation siennas.
When opening the rear lift gate with the remote, the lift gate will automatically begin to close once fully open. On several occasions this has occurred as someone is placing items in the back of the van. It takes an extreme amount of pressure to press against the lift gate to get it to reopen when this occurs.
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