2011 Toyota Sienna visibility problems

Filed May 31, 2018 · Visibility · 61,000 miles · AL

Tl* the contact owns a 2011 toyota sienna. The contact stated that the vehicle's windshield had a crack approximately six inches long. The vehicle was taken to riverside toyota (131 hwy 411 e, rome, ga 30161, (706) 291-2886), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall and did not offer any further assistance. The approximate failure mileage was 61,000.

Filed Feb 25, 2018 · Visibility · 92,000 miles · MO

3 times the windshield has cracked, twice in the past 3 months. The crack starts down low near the edge and quickly spreads. There is a large body of evidence on the internet suggesting this malfunction is very common on this make and model and there has been no official recall from toyota.

Filed Feb 1, 2017 · Body, Visibility · 106,000 miles · GA

Tl* the contact owns a 2011 toyota sienna. While driving approximately 10 MPH, the driver side sliding door opened. The vehicle was taken to the dealer where the overhead switch was replaced. In addition, the sun roof gasket detached. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of the federal safety agency campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000. Vin tool confirms parts not available.

Filed Dec 4, 2014 · Body, Visibility · 66,000 miles · MI

The wheels on the driver side sliding door broke causing it to stop working and shattering the back window of my van. My child was sitting by the window that shattered. We were very lucky she was not injured by the glass.

Filed Dec 1, 2014 · Visibility · 60,000 miles · MN

Driving up driveway and closing rear window when the window exploded into thousands of pieces sending glass in every direction. Had a passenger been in the rear seat injuries would have been likely in my opinion. My concern is if this happens when someone has a child in the rear sear. The end result was small fragments of glass over the entire third row seating area.

Filed May 13, 2014 · Visibility · NM

Driving approx. 45 miles per hour in the city and suddenly the passenger side rear back window (vent widow) shattered. First a very loud noise and then the glass shattered and went everywhere. There was no visible damage nor did there seem to be any external debris that could have hit the window. The road was rather smooth. Not sure if this is a common problem for windows or the 2011 toyota sienna.

Filed Jun 25, 2013 · Visibility · 47,000 miles · MA

Tl* the contact owns a 2011 toyota sienna. The contact stated while driving approximately 60 MPH the glass in the sunroof exploded with a loud bang. In addition, glass fragments fell into the sunroof area but did not enter the interior of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 47,000.

Filed Apr 12, 2013 · Visibility · 2,400 miles · CA

At 2400 miles. My toyota sienna start having windows problem. It is very new car. After numbers of repair. This sienna-still both passenger front and rear windows will automatically roll back down when getting to the top. And back door can not be closed completely. Especial recently. I feel this is very dangers. Because this van windows up and down it is very danger for my 2 years old baby. It may cut his hand. I do not want this terrible van anymore. This van really make me headache and worry. If this van has no problem. I will definitely not bother anybody. But in fact. This van really cause problem. And bad thing is after visited several different dealership. Problem is still happening. If toyota can fix problem. Customer has nothing to complaint. What can we do about this. I am very very disappointed with toyota quality control system. I am a very disappointed with 2 toyota dealership(clarement dealership and john elway's crown dealership)because I went to these dealership many times, what they have done is problem still existed. I am planning to try 3rd toyota dealership. This is my first toyota. And experience let my wife and I feel very bad and very headache about this kind of quality.

Filed Mar 21, 2013 · Visibility · 25,000 miles · CO

Tl* the contact owns a 2011 toyota sienna. The contact stated that while driving approximately 60 MPH, the sunroof shattered without warning. The vehicle was taken to the dealer where they advised that an object may have struck the glass. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages was approximately 25,000. The VIN was unavailable.

Filed Oct 3, 2011 · Visibility · 25,160 miles · TX

I was out in the front porch near my garage around 7:30pm and my sienna was parked inside the garage. Suddenly a loud noise like an explosion of sort occurred that scared me pretty bad that prompted me to look inside the garage and I was shocked to see two large holes simultaneously on either side (left and right) of the rear windshield and the glass was slowly caving out and then shattered completely in (not spider-web like) slowly falling away into the trunk. After coming back to my senses from the initial shock, I called my insurance company to see if they had heard of such freak incidents to which they said 'yes'. They did mention to go to the dealer and since it is still brand new (less than 9 months old), the glass will be replaced under manufacturer warranty. I went to[xxx] in arlington, tx from whom I had purchased the van along with their dealer warranty on top of the manufacturer warranty and after their service manager looked at the non-existent windshield with some of the glass still hanging on to the edges, he said he cannot make a judgment as to whether it was a manufacturer's defect or vandalism since there is no way to know as the glass is not in the windshield anymore (??!!!). I told them that if the glass shatters, it will not be intact and yet they would not buy my argument. I called toyota corporate and they said unless the dealer makes the judgment, they cannot proceed with replacement of the windshield. I sincerely urge the federal safety agency to inquire this incident since if it had occurred while driving, there would have been a serious risk of death or injury caused due to the sudden shock. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).