2017 Toyota Sienna: fire, smoke or burning smell

Filed May 22, 2022 · Electrical, Engine · WI · fire

I was driving my 2017 Sienna on 5/10/2022 and was approaching a roundabout. As I was going thru the roundabout, my van stalled. I coasted into a gas station. After a few minutes I notice smoke coming from under my hood. I popped the hood and noticed the smoke was coming from the air intake. We called AAA and they towed it to the dealership we bought it new from and had all services done at. The next day we authorized them to do a diognostic on it where they found a burnt airfilter and melted housing. Heiser Toyota in Milwaukee WI has not repaired the van yet and we wanted to talk to Toyota customer service and your office to see what we should do. We called insurance and a claim has been started - not sure if they have inspected the van yet. It is available for you to inspect. All warning lights were on when it stalled. There was no power loss or any warning before it stalled.

Filed May 31, 2019 · Steering · 72,589 miles · WA

Driver was in the process of picking up foster children to transport them to their visit when the driver noticed smoke coming from the steering wheel and immediately turned off the engine to the vehicle. Because of the smoke the driver was concerned and canceled the visit and notified the agency director (me) who advised him to return to town and drop off the van at toyota of olympia. As soon as I got back into town I went to the dealership and they advised me that after a half hour of diagnostics it was discovered the radio was not working and the fuse was blown. They advised me that putting in another fuse would just cause it to just trip or blow out. Requested they continue the diagnostics on the vehicle and let me know what caused the problem. I was advised diagnostics would be held at no more than $250.00 but we will see when I go to pick the van up and park it in the yard. Please see the text message screenshot attached that explains the question of the smoke the driver saw per the service department contact. The radio apparently grounded out and shorted thus the smoke. Had my driver not stopped the vehicle and shut off the van what would have happened or worse - what if the driver had not noticed the smoke coming from the vehicle in the first place. Would the van have burst into flames if the driver had not seen the smoke and kept driving. We have had the van less than two years and it is having serious issues. We just had to replace the windshield wiper motor because it froze in mid motion just a couple of weeks ago. Something is not right with this vehicle and very unsafe. Someone needs to look into this issue. Also they can't do anything more until they replace the radio but all wiring in the steering wheel is okay and the cost to replace the radio is 4109.00 plus the tax.

Filed Sep 4, 2018 · Driver assistance, Electrical · 21,800 miles · MD · fire

Husband lost control of the car driving 75 miled per hour on highway. "awd brake override. Contact dealership" came on a gauge. Pulled off side of I-95 and car shook and came to a complete hault after making a loud grinding noise. We immediatley noticed fire coming from under the hood on driver side. Evacuated, called 911. Car was a total loss. Please get toyota to investigate since this is not the first 2017 toyota sienna to catch on fire in the same manner.

Filed Aug 22, 2018 · 22,000 miles · MD · fire

We were driving south on I-95 at 4 o'clock in the morning heading to vacation in myrtle beach. 2 hours into our drive at 6 am, driver stated that something was going on with the car. Felt like he was losing control of the car . I looked over and saw a gauge that read awd brake override contact dealership. It started to slow down even more so he pulled off to the side of the road and when he did the car shook and vibrated and made a loud noise. When the car came to a stop smoke with seen coming from underneath the hood. And then a second later a flame shot out from underneath the hood. It all happened so quickly. I told everybody to get out of the car that the car was on fire. I grabbed my phone and my purse and jumped out and called 911. Fire engine showed up and put out the fire. The car was a total loss. The fire was super fast.

Filed Jul 1, 2018 · Body, Engine · 13,700 miles · KS · fire

I was driving on the interstate at approximately 65 miles per hour. My 'check all wheel drive system' warning alarm came on shortly followed by the: check engine, battery alarm, collision breaking system, etc. I'm certain there were more alerts going off; however I was trying to steer a car, that had lost power off the roadway. I was able to get the car safely onto the shoulder where I attempted to turn off the vehicle. I couldn't turn the car off until I realized I needed the car to be in park. After I turned the car off I noticed black smoke coming from the engine and could smell something burning. I opened the door & got my three year old son out of the car & noticed more black smoke. I quickly distanced myself from the vehicle & noticed fire coming from the engine. I called 911 but the car was engulfed in flames within minutes. The fire department responded within 5 minutes & were able to extinguish the fire.

Filed Jul 25, 2017 · Fuel system · 300 miles · IA

Car smelled of gas from the time I bought it (new) after it was started and it was driven for a few miles. Sitting overnight, the smell would dissipate, but the same thing happened each day -- strong gas smell after a few miles of driving . Colder weather, the smell was more pronounced. Dealer didn't see any dripping gas, so sent me home twice without repairs being done. After they kept it overnight, they smelled the smell in the morning and only then decided to call toyota who said there has been a few problems with injector seals. It was repaired and is fine now. My daughter's friend had the same 2017 sienna and it caught fire on the highway and exploded --- my guess is that there is a very serious issue here that needs to be addressed.