I'm very frustrated since I bought my toyota sienna, I really like this minivan because is very comfortable like a family car, whoever since I bought it and I did the test drive before I decided to buy it, I felt like when you drive a car in an irregular road, I let the seller guy knows and he said that is normal considering that this is a large minivan and the model ( sport model) brought tires with a low perfil, so because he is the specialist I was conforming with his answer. But with less then 5,000 miles my car started to turne on the tires light, when I stopped in a gas station to check the pressure and the right rear tire had not enough pressure, I checked the rest of the tires and I had to fill it but weren't to much compared with the right rear. This situation were happening every week, the same situation, I'm regularly had to stop in a gas station to fill the tires : (. I went to the car dealer to let them know my concern because I thought my tires had problems, they checked out and there was not any problem just low pressure. These situations never stopped, the past month september 2018 I went to the dealer again because one day I went with my husband to do works things and my car it was like a blender, I was driving at 60 MPH in a highway and I have to down low my speed because it looks like I were driving in a irregular road. Again to the dealer and they diagnosed I have to replace my tires (with less that 21,000) . This is not the first time I have a new brand car but it is the first time I had to replace my 4 tires with less than this time. I'm pretty sure something is wrong with toyota, I'm feeling affected with all this situation. Even I change my tires the dashboard tires light is turned on again.
2017 Toyota Sienna wheels complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Purchased vehicle brand new, tires worn to a dangerous level from normal highway driving by 30,000 miles.
Excessive inside tire wear at only 35,000 miles, scalleped pattern on all four tires. All prior service completed by toyota care/toyota dealer, every 5,000 miles, with no reporting of a problem to owner. A) alingnment problem from factory, and b) no evaluation by service professionals or report of condition to owner. I would not be aware of this problem if I did not do the 35,000 mile service myself. The problem is a safety issue and severe enough that tires have to be replaced.
Excessive tire wear on outer edges. Tires were rotated every 5,000 miles or so, after 20,000 tires were very worn. Replaced at 30,000, which was actually way past what was safe for them. Now, with michelin defenders, an alignment upon installation (which did not show anything), and proper tire pressure at 4500 miles, same wear is happening. Toyota's response was that it is a heavy vehicle. What is it: tires are falsely labeled for higher milage than they get or are the sienna tires not the appropriate size for the weight of the vehicle? Attached photos: front wear at 4500 miles as compared to back tire and original tires at 30,000.
I am having to replace all the tires, with only 19,903 miles on my awd 2017 minivan. At my 10,000 mile toyotacare check, they didn't rotate the tires because they said no rotation needed due to less tread on back tires, so already noticing uneven wear. At 15000, they only rotated one side. Now at 20,000 they tell me the front tires show inner shoulder wear. They did rotate. Had an independent double check. The tires that had been on front are very worn/smooth on inner side, tread less than 5 in the middle. These are the tires that came on the minivan when I bought it, brand new. They are run flat tires. They cost over $1000, and lasted less than 20,000 miles, and only 14 months of driving. No spare tire or jack came with the van, nor is there space to carry a spare, almost forcing me to buy more run flat tires. From what I've read recently, toyota minivans are wearing tires out much sooner than other makes.
Bought a 2017 sienna awd on 7/15 from ventura toyota . Although the salesman there was confused whether it had a spare tire, my beef is with the manufacturer who doesn't show the lack of a spare in their sales brochure. They state that they have run flat tires and they have no room for a spare tire. The tires they provide on this new van are bridgestone turanza el400-02 . These tires are reported to have a tread mileage limit of about 15,000 miles and have no warranty on tread. I would not have bought the van if I knew it didn't have a spare tire or that I could not buy and use a donut tire, if necessary. Toyota headquarters informed me that using a donut spare or changing to conventional tires would void the warranty on any part they felt it affected. After talking to a few tire dealers I find the tires they use have been a problem and has since been replaced with bridgestone driveguard which does have a tread warranty. I've requested a credit for these tires from toyota headquarters and have been rejected. Toyota has not informed prospective buyers of this flaw or have they replaced these tires that don't meet tread expectations.
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