2019 Toyota Sienna fuel system problems

Filed Jun 21, 2023 · Engine, Fuel system · KY

Car was recalled for fuel pump and I repaired in 8/2020 with approximately 11,190 miles. I had complained that car, since time of purchase and had 4662 miles when I insisted Toyota fix this, (hunted for gears, hesitated, lagged when accelerator pushed, and had poorer gas mileage than expected). The car now has 34,875 miles on it and is doing the same thing, hesitating, lunging between gears. Our mechanic confirmed this and stated worse when using a.c. Called Toyota Customer Service and they said the car was out of warranty for the pump repair, but perhaps not the power train, transmission, etc. Have not gotten back to me yet, but has not been one working day after spending 2.5 hours on the phone with them yesterday. This is a safety issue, I press on the gas to make a turn and it lags leaving me in traffic. My 2007 Sienna, which is still running for my daughter, never did this and has full power when called upon. Toyota needs to repair the entire fuel system, transmission, if they cannot fix this. There are no warning lights when this happens & it is happening more frequently. Dealership told me they could not put another pump on car and to contact Toyota Customer Service and gave me the number. When we had the car for about a month, dealership said we were just not used to driving a car with this type of transmission and car was low on oil, we added oil and dealership said we used the wrong type, but we figured some oil was better than no oil. We are boomers and have been driving cars for decades, with clutches and without and we know how to drive a vehicle.

Filed Nov 10, 2020 · Fuel system · 30,000 miles · LA

My fuel pump has been replaced by the dealer with the recalled part. The vehicle still does the same thing it has been doing since purchasing. It acts like it is not getting gas so hesitates multiple times constantly while driving. Sometimes I pull out and there is a delay in the engine getting gas then it kicks in and is a jerky ride. It mostly happens below 45 MPH. I have felt the delay occasionally above 55 MPH. The problem is not the fuel pump that they are recalling since I already have the new one and the problem is not fixed.

Filed Aug 30, 2020 · Fuel system · NY

I went to the toyota dealership at 62-10 northern blvd queens ny 11377 on august 26th at 9.00am. They said they can not fix my recall problem because I have a fr conversions( wheel chair car)please suggest me what should I do? Thank you.

Filed Jun 30, 2020 · Fuel system · TX

Tl* the contact owns a 2019 toyota sienna. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. Alamo toyota located at 18019 north u.s. Hwy 281, san antonio, tx 78232, (210)494-1604, was contacted and confirmed that parts were not yet available. The contact stated that the vehicle was modified to transport her daughter who was wheelchair bound. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jun 16, 2020 · Engine, Fuel system · OR

Toyota notified owners of a fuel pump problem in january 2020. It is now 6 months later and toyota still does not have a fix for this problem. I am unable to safely use my car and not even the toyota dealership will offer me enough money to cover my loan in order to sell the car. I am paying $600 a month for a car I can't use and can't sell.

Filed Jun 16, 2020 · Fuel system · 24,500 miles · CO

Tl* the contact owns a 2019 toyota sienna. The contact stated that on several occasions after refueling, the vehicle failed to restart. After several attempts, the vehicle restarted with the check engine warning light illuminated. Prior to the failure the contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the parts to do the recall repair was not yet available. Stapp interstate toyota (8019 raspberry way, frederick, co 80504) was contacted and confirmed that the part was not available. The vehicle remained at the dealer however, was not repaired. The contact was promised a loaner vehicle which was not provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,500. Vin tool confirms parts not available.

Filed Jun 16, 2020 · Fuel system · TX

Tl* the contact owns a 2019 toyota sienna. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jun 10, 2020 · Electrical, Fuel system · 1,749 miles · VA

Tl* the contact owns a 2019 toyota sienna. The contact stated that on numerous occasions, the vehicle failed to start. The vehicle was taken to ourisman fairfax toyota (10287 fairfax blvd, fairfax, va 22030) where the contact was informed that the failure was due to the keyfob being placed in her purse while attempting to start the vehicle. The contact continued to experience the failure intermittently. The contact then received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The same dealer was contacted and confirmed that the part was not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact to request a loaner vehicle from the nearest authorized dealer. The contact stated that her vehicle was custom made for her son who has a disability and that a loaner vehicle would not suffice. The failure mileage was 1,749. Vin tool confirms parts not available.

Filed Jun 1, 2020 · Fuel system · IL

I lease a 2019 toyota sienna. There has been a recall since january, 2020 on the fuel pump which may cause the car to stop operating and could increase the risk of a crash. Toyota has not still not remedied the recall. I have called for the past five months, and yet the recall is still in the interim stage. This is a breach of the lease and causes us to be unable to use the vehicle. Due to the danger in driving the car, I contacted 4 different toyota dealers to obtain a comparable rental car that toyota has agreed to provide. Not one of the dealerships I called has a comparable car in their fleet. I also called toyota customer experience twice and on both occasions they hung up on me stating that their agents were "too busy". In addition, this has caused us to cancel a road trip.

Filed May 4, 2020 · Fuel system · AZ

Tl* the contact owns a 2019 toyota sienna. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirm parts not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.