On [XXX], I was driving down the highway in Grand Rapids, MI when the sunroof above me suddenly exploded for no apparent reason. Thank God I had the interior cover closed at the time or I would have been covered in glass while driving down the highway. I pulled over, took pictures, and called my insurance provider. They have given me a real runaround about getting it repairs, offering to cover less than 10% of the repair cost. Neither the dealership, nor the glass shop could offer any reasonable explanation of why it shattered. The insurance company adjusted the claim via photos. I am currently waiting for them to offer fair compensation so that I can get it repaired. Repair cost estimate is $1335. If this is a defect, as it appears from some online searching, it should be covered my the manufacturer. It appears multiple individual and class action suits exist. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Toyota Sienna sunroof shattered problems
35 of the 8,561 owner complaints about the Toyota Sienna describe sunroof shattered, most of them for the 2015 model year.
- owner complaints
- 35
- worst model year
- 2015
- typical mileage
- 49,000
By model year
- 20191
- 20182
- 20173
- 20161
- 20155
- 20142
- 20134
- 20122
- 20114
- 20101
- 20082
- 20071
- 20051
- 20044
- 20031
- 20011
What owners say
The contact owns a 2018 Toyota Sienna. The contact stated that while driving at approximately 70 MPH, the sunroof glass exploded without impact while closed. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 58,634.
Sunroof shattered while driving.
The contact called on behalf of her husband who owns a 2019 Toyota Sienna. The contact stated while her husband was driving approximately 65 MPH, there was an abnormally loud bang heard. The driver became aware that the sunroof glass had shattered and that a part of the glass was missing. The driver continued to his destination. The vehicle was not diagnosed; however, the contact spoke with the local dealer; who informed him that a foreign object probably had struck the sunroof for the glass to shatter. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
sunroof exploded while driving
While driving down interstate with windows and sunroof closed, the sunroof glass exploded due to unknown cause, but not as a result of falling object or projectile.
Sunroof shattered without warning or known cause while driving down the road. It was preceeded by a loud 'bang' sound.
Tl* the contact owns a 2014 toyota sienna. While driving approximately 65 MPH, a loud explosion was heard. The contact discovered that the sun roof exploded. There were no injuries. The vehicle was taken to hoover toyota (2686 john hawkins pkwy, hoover, al 35244) to be repaired. The cause of the failure was not disclosed. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Sunroof glass exploded on me and my kids on mid morning of 5/9/2019. No other damage to vehicle. The temperature was around 85 degrees. The glass is shattered with no way of utilizing the sunroof at this time. The vehicle was stationary at the time of the incident.
Tl* the contact owns a 2017 toyota sienna. While driving 30 MPH, the contact heard an abnormal noise. Two days later, the sun roof exploded without warning. The vehicle was taken to clearwater toyota (21799 us hwy 19 n, clearwater, fl 33765, (800) 677-6099) where it was determined that something fell onto the sun roof and caused the damage. The contact was advised to file an insurance claim. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 1811150671, but no further assistance was provided. The failure mileage was approximately 30,000.
Related recalls
Structure: body: door
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
- Risk
- If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
- Remedy
- Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is G04.
Recall number 16V858000 · Recall details
Structure: body: roof and pillars
- What is wrong
- Gulf States Toyota, Inc. (GST) is recalling certain model year 2015 Toyota Sienna vehicles manufactured January 23, 2015, to April 13, 2015, and equipped with non-Toyota-brand overhead entertainment accessories installed by GST. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
- Risk
- If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
- Remedy
- GST will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began June 5, 2015. Owners may contact GST customer service at 1‑800‑444‑1074. GST's number for this recall is 15R1.
Recall number 15V240000 · Recall details
Structure: body: roof and pillars
- What is wrong
- Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2015 Sienna vehicles manufactured September 1, 2014, to April 13, 2015 and equipped with overhead entertainment accessories installed by SET. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
- Risk
- If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
- Remedy
- SET will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began on May 22, 2015. Owners may contact SET customer service at 1‑866‑405‑4226. SET's number for this recall is SET15B.
Recall number 15V236000 · Recall details
Structure: body: roof and pillars
- What is wrong
- Southeast toyota is recalling certain model year 2010-2011 corolla vehicles equipped with a non-toyota, blue tooth hands free device or navigation unit and certain model year 2011 toyota sienna vehicles equipped with a non-toyota, overhead entertainment system and/or bluetooth hands free device. There is a possibility that the front a-pillar trim panel retention clip may have been damaged during the installation of the aftermarket accessory.
- Risk
- A damaged a-pillar trim panel retention clip may allow the trim panel to come loose and injure an occupant in the event of a crash.
- Remedy
- Dealers will inspect the a-pillar trim panel retention clip and replace it if necessary free of charge. The safety recall began on december 30, 2011. Owners may contact southeast toyota at 1‑800‑301‑6859.
Recall number 11V566000 · Recall details
Structure
- What is wrong
- Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. The subject vehicles are equipped with the spare tire stowed under the vehicle. If the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable.
- Risk
- The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.
- Remedy
- Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. A second notice will be sent when the permanent remedy is available. For more information, please see toyota's amended recall report of july 19, 2010. The safety recall is expected to begin on october 12, 2010. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 10V160000 · Recall details
Structure: body: hatchback/liftgate
- What is wrong
- Toyota is conducting a safety improvement campaign involving 196,222 my 2004-2006 toyota sienna vehicles equipped with power rear liftgate struts. The gas struts used to help lift and support the rear power liftgate could wear out sooner than expected. As the gas struts deteriorate, the performance of the liftgate will begin to degrade and the power rear liftgate will operate more slowly than when the gas struts were new.
- Risk
- If not repaired, the gas struts may not be able to support the weight of the liftgate when it is open eventually, the gas struts could deteriorate to the point that the liftgate will fall about ten inches after it reaches the fully open position, at which point the power motor will engage and power the liftgate to the fully closed position. This condition may cause injury to a person who is struck by the liftgate when it falls or when it is closing.
- Remedy
- Dealers will replace the gas struts with newly designed gas struts that have a longer service life. The campaign began on august 8, 2008, and will be mailed in three phases ending in late december 2008. Owners may contact toyota at 1‑888‑270‑9371.
Recall number 08V244000 · Recall details
Structure: frame and members
- What is wrong
- Vehicle description: passenger vehicles. The front sub frame assembly has not been adequately welded.
- Risk
- This condition could cause failure of the assembly following long-term usage, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the front sub frame, if necessary. Owner notification began april 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1‑800‑331‑4331.
Recall number 01V072000 · Recall details
Questions about the Toyota Sienna sunroof shattered
Which Toyota Sienna years have sunroof shattered problems?
The model years with the most reports are 2015 (5 complaints), 2004 (4 complaints) and 2011 (4 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Toyota Sienna?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history