Took my 2007Tacoma for its State inspection, it failed due to a severely rusted frame. Shelor Motor Mile and Toyota have refused to replace the frame on a truck they admitted having that problem
2007 Toyota Tacoma suspension complaints
Page 2 of 5: complaints 11 to 40 of 118, newest first, as owners wrote them.
I was totally aware of the recall for these year models of Tacoma and I brought the truck in several times to have the frame inspected and asked for it to be replaced. The folks at Dorschel Automotive group turned me away saying it did not meet the "rust perforation standard." Lo and behold, when Dorschel was bought by Bob Johnson Auto Group, the first time I took it in they recognized that the frame was entirely rotted and would not pass inspection. At this point, I called Toyota Customer Service and they said they would not honor the recall as it is outside the window of time. Yet this is not a matter of me not taking proper action. I did. I did my due diligence and I am being harmed by the negligence of the service managers at Dorschel. I made Toyota aware that the frame inspection was not done properly. I could see visible rust and I made mention of that. Now I am in a really tough spot. The truck only has around 130K miles on it and planty of useful life but for this faulty frame. Consumer stated attempted to access the benefits under the warranty recall.
The contact owns a 2007 Toyota Tacoma. The contact stated while inspecting the vehicle, he noticed that the rear suspension subframe was corroded and had fractured. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
The frame of my truck is rusting away and it’s getting worse and worse and I called Toyota to see if they would fix it because of their previous Tacoma rusty frame recall and they denied me.
Toyota never notified me of any frame rust issues, nor was I ever contacted regarding a class action suit which does involve frame rust on my vehicle. I had to perform extensive research to inform myself of the issue. When I visited a dealership for leaf spring replacement, I was told that frame rust was too extensive to perform the repair, however the dealership did not make me aware of the results of a class action suit regarding frame replacement and that the frame would need to be repaired at my own expense, at which time I could not afford. A qualified shop indicates that my frame is too rusted to repair. I found this article from 2016 which exactly describes my issue: https://www.reuters.com/article/us-toyota-settlement-iduskbn1370pe in addition, this article notes that this other person was also not contacted by toyota: https://www.wcpo.com/money/consumer/dont-waste-your-money/warranty-running-out-for-rusting-toyota-frames in this complaint from the federal safety agency's website, this 2007 tacoma owner also did *not* receive any notification of any frame rust issues: on the nhsta website, reference this complaint number: the federal safety agency id number: 11403666 there are 81 other complaints regarding this same issue! My vehicle is now unsafe to drive. Toyota corporate refuses to recognize that I did not receive any notification of frame issues and only refers to an unrelated extended warranty, which I had purchased at the time I purchased my 2007 tacoma. Toyota corporate only informed me that the repair offer which I was never notified about is expired. Any further assistance from toyota corporate is denied. My vehicle is now unsafe to drive. In closing, I negotiated the purchase of this vehicle new in july of 2008. It was a company vehicle at the time. In 2009 I purchased the vehicle from the company and have been the registered owner for the past 12 years.
I have a 2007 toyota tacoma which I bought in january of 2020. I noticed that the right front side of the chassis near the transmission crossmember had really bad corrosion happening. The rust has eaten up a large part of the chassis beam in 3 different spots severely and by the looks of it can split in half in no time.the truck was originally from the new york and pennsylvania area. Not til months after I had purchased the truck I was informed that toyota had a massive recall for rusted out frames to be replacement. I gone 2 different toyota dealerships and they aren't willing to inspect my chassis or help me out with anything.
2007 tacoma/toyota frame has bad rust an corrosion. There was a recall at one time but I was never notified. Truck is in good condition 87000 mi. Truck was serviced today 1-22-2021. Mechanic said chassis not in good condition. Could turn out to be fatal on the highway.
I have a 2007 toyota tacoma . I have called toyota headquarters about the frame they said the recall has expired and my truck has been 'fixed' for the frame issue, now there definition of fixed is a undercoating that hasn't done a single thing to prevent the rust. It will not pass the va state inspection. I spent a lot of money on this vehicle for some [xxx] recall that has 'expired' a safety recall should not expire. It is a danger to my life and others. I will continue to drive it until something is done. It is my only means of transportation. This either needs to be fixed or I need to get my money back. I have called several times and have made several reports it shows that the federal safety agency is a joke they do not care about anything other then the money they profit. Thanks. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2007 toyota tacoma. The contact stated that the vehicle was purchased. The contact noticed corrosion on the subframe of the vehicle. The condition worsened over time due to road salt in snowy conditions. The vehicle was taken to dolan toyota located at (2100 kietzke ln, reno, nv 89502 (775) 826-2750) to have the leaf springs replaced under recall. The dealer was notified of the rust on the subframe of the vehicle. The contact was informed that the VIN was not subjected to a recall. The vehicle was not repaired. The manufacturer was notified of the issue but offered no assistance. The failure mileage was 125,000.
Tl* the contact owns a 2007 toyota tacoma. The contact received a recall notice for the federal safety agency campaign number: 14v604000 (suspension). The vehicle was taken to toyota of york (1885 whiteford rd, york, pa 17402) to have the leaf spring replaced. The dealer stated that the frame was rusted and the vehicle was no longer under warranty. The manufacturer was contacted and confirmed that the vehicle was no longer under warranty for the frame. The vehicle was not repaired. The failure mileage was 150,000.
I went to the my local toyota dealership to remedy the suspension spring gas tank puncture recall on my toyota and they said, they couldn't do it cause my truck has a body lift.
Drive shaft vibration 10mph on to 70+
Toyota dealership would not honor recall due to after market lift kit was installed.
Bought a 2007 tacoma 4x4 with approx. 300 miles on it. It had been stolen from a lot and therefore had a red title. We got a letter informing us the frame was possibly rusting and to take it to a toyota dealer which we did and was informed it was rusted beyond being repaired and would have to be replaced. After being told it would take a while to get the frame in before it could be repaired we waited about a year, in the mean time we have made several attempts to find out what the hold up was. After a year or so wait we were told they would not fix it because it has a red title, this truck was not water damaged or in an accident, so now the frame is almost rusted into with around 100,00 miles on it, please tell me how it getting stolen has anything to do with the frame rusting thru. Ll had a recall on all of these trucks because of this happening. I would greatly love to hear how they can avoid repairing this one!! At a later date we had a recall on the rear springs and they replaced them... . .
I've been waiting on the toyota dealership to complete my recall for almost 2 years. They told me, back in august of 2016, that it would be a few months until they got the parts in. I called numerous times to get it done but nothing has come of it. The recall is for the rear leaf springs.
Leaf springs are under a recall.
Called toyota dealership about a recall (rear leaf springs) they told me there were 2 recalls,but not told to the owners-no notice sent out .they said the other recall is the rotting frame & it would be checked when I bring it in to have the springs replaced,which they had to order( also this has been 30 days ago).(note) this truck is all I have to drive.I checked the frame and it is bad ! There are places that I can poke my finger through the frame...if something happens I will come back on the gov. & toyota for not publicly and formally addressing this issue. I always liked toyota but I will probably never buy another one.......
I received a recall notice & was told that there was a back order of the part. An inspection indicated no immediate danger so I was placed on a waiting list for the leaf springs & would be called, but months passed &I wasn't called. I checked many times & in between calls, they gave my part to another customer.when they got another set, I arrived for the appt &was told that they could not do the replacement of the leaf springs because there was a lift block installed. I was told the only way that I can have the recall completed was to pay to have the lift removed from another shop & then toyota would do the recall work. I priced the cost of having the lift removed and was told by the aftermarket shop that other toyota dealerships were doing the leaf spring recall work without requiring the lift to be removed. I told the dealership & they still said they would not do the work. I am unable to afford the lift removal and reinstallation, the modification that was done to the truck is a simple block that is put under the leaf springs so all that toyota would need to do is the same work they would already be doing if the lift was not present; the only difference is removing 1 lift block from each rear side, & putting it back when they put new leaf spring on. I even told them I'm willing to sign any waiver necessary. I am unable to afford the work they are saying is mandatory before they complete the recall & as time passes I am concerned about the safety of my vehicle including the rust spots on the leaf springs. The dealerships that are willing to do the recall said they will replace the leaf springs but when reassembling it they will not put the block back which means my vehicle would be lifted in the front but not in the rear and it would have to be towed( unable to drive in that condition) to a shop to redo all the work toyota just performed!
Tl* the contact owns a 2007 toyota tacoma. The contact received notification of the federal safety agency campaign number: 14v604000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called kearny mesa toyota (located at 4910 kearny mesa rd, san diego, ca 92111 (858) 430-2600) on several occasions and was informed that the parts were not available for the recall remedy. The dealer called back and confirmed that the parts were available and scheduled an appointment. Once the vehicle was taken to the dealer, the contact was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
There is a recall can't get my toyato dealership to fix the recall gave them a copy of recall paper that I got
For the last year have been trying to get local toyato dealership (heyward allen toyato) to repair the recall keep getting same answer we have no product will call you when some come in. The same answer over and over. I want this done asap. If something happen to me or my truck I am going to sue heyward allen toyato. I do not want to do business with them is there anywhere else close that I can take my truck. And I want them to pay for my gas getting there why? Because this should have been done 6-9 months ago. I have spoke with friends and strangers who have had there's done months ago the same time they where telling me there were none available. That they would call me when some came available that was in march of 2017.
Tl* the contact owns a 2007 toyota tacoma. The contact received notification of the federal safety agency campaign number: 14v604000 (suspension); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2007 toyota tacoma. The contact received notification of the federal safety agency campaign number: 14v604000 (suspension); however, the technician refused to perform the repair due to an aftermarket spacer lift in the front suspension. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The manufacturer informed the contact that if there were any modifications to the vehicle, they must be removed prior to a recall remedy. The contact had not experienced a failure. Parts distribution disconnect.
After purchasing this truck used in sept 2014, my mechanic noticed that the driver's side rear leaf spring was missing half of one of the leaves. I contacted toyota and was told there was no recall program, even though the internet revealed numerous other owners with similar problems. Since toyota offered no assistance what so ever, I purchased an after market spring replacement kit, and upgraded the entire suspension. In 2016, toyota notified me of a the federal safety agency recall 14v‑604, dealing with broken leaf springs, my exact problem. Since I had already repaired the problem at my own cost, I submitted the invoices for the suspension kit, and my mechanic's invoice. They have continually requested additional and unnecessary paper work, including a separate detailed letter from my mechanic. One it has been almost 2 years, and two he is no longer in business. I would have been happy to comply with these requirements when the repairs were performed, but of course toyota was denying responsibility at that time. This is merely an effort to delay and avoid payment under the recall plan. I am not trying to get toyota to pay for other unrelated parts and repairs, only the rear leaf springs and labor to replace. Every time I call toyota, they say they will take care of it, and then a month later I get the same robo letter requesting the same unreasonable info that I can't provide over 2 years later. I would file a complaint with the bbb, but toyota has an "f" rating, so obviously they have no concern for customer safety or satisfaction.
I called toyota of santa barbara to schedule this recall work to replace the rear leaf springs on my tacoma. I was told that the parts were on order and I would be called when they came in. I week or more later, I called again and told by a man in the parts department that the parts for the recall were still not in. He asked if I wanted to be put on the waiting list for the recall service. I was surprised to learn that despite my previous call I was not put on the list. The guy I spoke to was unable or unwilling to give me an estimate for when the service could be done, and said the faulty leaf springs could be used without risks. I was unwilling to be so cavalier with the defect and the potential for additional damage to my truck. I explained that when towing my small trailer the suspension bottoms out when hitting a dip or bump, even at slow speeds. I am planning a long camping trip across the west and canada and need this repaired before august 12th.
Tl* the contact owns a 2007 toyota tacoma. The contact received notification of the federal safety agency campaign number: 14v604000 (suspension); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was informed by the dealer that they had the leaf spring; however, the dealer did not have all the campaign repair materials. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available...updated 05/05/17 *bf brake linings have rusted as well as the transmission linings. Also front brake callipers and rear spring driver has beeome weak and allowing steering to be unstable.
Vehicle infected with extreme frame rust. Motor support ; transmission and transfer case support; power steering tubing rusted holes making steering impossible. The dealership known as ramey toyota has my truck and charging me with unnecessary charges on towing the vehicle to their facility due to a spring clip become loose allowing the vehicle's right rear wheel to sway therefore it had to be towed. Contacted toyota authorized the tow as well as a vehicle to ride so they can replace the leaf spring. Toyota now denies they authorized these two issues and left me with holding the charges. They called the towing service and not I so therefore I am not responsible. Please note all the aggravation caused from the above and added danger from this vehicle is the rust on the frame! Please contact this dealership and get the dangers of driving this truck on the road. It is completely unsafe due to all that is mentioned here. Please contact toyota as well that they are saying I called the towing service. Trust me this vehicle is extremely dangerous to drive due to all the rust and if something happens then you have this information that you and I can lean back on in case something does happen upon driving the vehicle. Thank you very much. I have taken pictures and videos of the vehicles rust and have tried to up load them to you but your system will not accept the images.
2007 toyota tacoma. Consumer writes in regards to replacement parts not available to repair rear leaf spring recall notice. *smd recall # 14v604000.
Toyota tacoma truck 2007 has frame rust that can and will eventually cause a fatality if it hasn't already. I warn owners of these vehicles to start looking for rust for I will assure you that you will be the fincial looser in the long run of thing! Please do not purchase without looking elsewhere. These are toys and dangerous.
Tl* the contact owns a 2007 toyota tacoma. The contact received notification of the federal safety agency campaign number: 14v604000 (suspension); however, the part do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
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