Tl* the contact owns a 2010 toyota tacoma. The contact received notification of the federal safety agency campaign number: 14v604000 (suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
2010 Toyota Tacoma suspension complaints
Page 4 of 4: complaints 71 to 95 of 95, newest first, as owners wrote them.
May 2014. Middle leaf spring (of a total of 3 leaf springs) on left side of vehicle cracked. Toyota charged $275 to repair it. November 2014. Toyota issues a safety recall notice for possible leaf spring fracture. They do not issue a remedy and do not offer to replace any leaf springs. They mention a second letter that will authorize leaf spring replacement, which as of today (27 july 2015) has not yet been issued. July 2015. One leaf spring on right side of vehicle cracks and is removed by toyota dealer. Customer is told to drive vehicle until replacement spring arrive with only two leaf springs on right side of vehicle. 27 july 2015. Leaf springs replaced on both sides of vehicle with a heavier construction 4-leaf spring assembly. My complaint is that toyota issued a safety recall notice in november 2014 and 9 months later they do not have a solution. They have replaced my leaf springs only because they broke. I do not think that toyota takes the obligations of vehicle safety seriously. They are negligent in allowing people to drive around in vehicles with underrated leaf springs. They allowed me to drive around with one fewer leaf spring on the right side of my vehicle. And they have not to date reimbursed me for my first leaf spring repair (toyota customer service tells me it may take one or two years from now before I receive a letter allowing me to apply for reimbursement). I appreciate your investigation of this situation.
Tl* the contact owns a 2010 toyota tacoma. The contact received a recall notification for the federal safety agency campaign number: 14v604000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 toyota tacoma. While driving approximately 25 MPH, the contact heard a bang emerging from the rear of the vehicle. The vehicle was driven to an independent mechanic who stated that the rear passenger side leaf spring fractured and needed replacement. The contact also stated that the rear driver side leaf spring was replaced in march. The contact stated that a recall notification was received for the federal safety agency campaign number: 14v604000 (rear suspension). The manufacturer was notified of the failure. The approximate failure mileage was 56,000.
Tl* the contact owns a 2010 toyota tacoma. The contact received notification of the federal safety agency campaign numbers: 14v604000 (suspension) and 11v48000 (tires). While driving at 45 MPH, the rear shock failed. The failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. In addition, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.
Tl* the contact owns a 2010 toyota tacoma. When driving over a bump, the bed frame of the vehicle made contact with the frame of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the leaf springs needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact mentioned that the federal safety agency campaign number: 14v604000 (suspension) was received in september of 2014. The failure mileage was 100.
Received letter from toyota in november of 2014 about a pending safety recall to my toyota tacoma. The letter stated that there was a defect in the rear leaf springs that could cause the leaf to break and rupture the gas tank. The letter stated that an additional recall notice would be mailed to me when parts are available. Today may 22, 2015 (7) months later, I contacted toyota and was informed the parts are not available. Toyota has failed to remedy the defect within a reasonable amount of time.
Tl* the contact owns a 2010 toyota tacoma. The contact received notification of the federal safety agency campaign number: 14v604000 (suspension) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2010 toyota tacoma. The contact stated that the federal safety agency campaign number: 14v604000 (suspension) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts were not available for repair and placed the contact on a waiting list for the parts. The vehicle was not repaired. The contact heard bumping noises from the rear of the vehicle. The failure mileage was unknown. Updated 6/8/15*cn updated 7/7/2015
Vehicle recalled for bad leaf springs. Nothing has happened since, over 6 months and they do not even have an estimate of when repairs to be accomplished. Not finding that there seems to be any authority that can require the repair of the vehicle and cannot sell it to anyone with repairs not made.
Received a safety recall notice from toyota for the rear leaf spring on 12/1/2014. It states the leaf springs can rust, fail and accidentally puncture the gas tank causing a fire. They have yet to produce a remedy and continue to stall instead of taking action to fix the problem. This could ultimately be a life threatening situation and toyota continues to delay. I do not feel toyota has the customers best interest in mind and are purely stalling for monetary reasons.
Tl* the contact owns a 2010 toyota tacoma. The contact received a notice for the federal safety agency campaign number: 14v604000 (suspension); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/29/15*cn the consumer stated after 8 months the vehicle had not been repaired. Updated 7/2/2015
Tl* the contact owns a 2010 toyota tacoma. The contact received a notification of the federal safety agency campaign number: 14v604000 (suspension) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2010 toyota tacoma. The contact received a notification for the federal safety agency campaign number: 14v604000 (suspension) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the problem. The contact had not experienced a failure. Updated 03/30/15*lj updated 6/23/2015
I received a recall dated 9/29/14 for defective leaf springs. It is now 2/27/15 and I have had nothing but an initioal notice and no estimate of repair date. I have comunincated with toyota through thier channels and received no new or updated information. I have had a trip planned for some time that involves using the truck and towing a boat that a feel I may need to cancel due to safety conerns and find it to be unreasonable that it is taking this long for a solution. It would appear that there will have to be someone injured or worse before this gets attention.
Tl*the contact owns a 2010 toyota tacoma. The contact stated that after inspecting the vehicle, the contact discovered the vehicle was covered in rust. The vehicle was taken to the dealer. The technician diagnosed that the vehicle needed to be detailed and waxed. The vehicle was repaired however, the failure recurred. The contact received notification of the federal safety agency campaign number: 14v604000 (suspension) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 1,000.
Dear sir or madam: I purchased a 2010 toyota tacoma double cab 4x4 at the end of 2010. And within months of my purchase I noticed excessive corrosion under the vehicle taking place. I reported the problem to the dealership and my concerns were either dismissed or simply ignored. Approximately 1 year later, during the corrosion recall of the previous tacoma's, I reported my observations to the toyota safety recall department. This time I was told I could pay for a corrosion treatment, but no recalls were yet taking place for the 2010 models. I ask you to please look in to the toyota corrosion problem, it extends from 2004 to the present. And it is not about just leaf's that could fracture. It is about toyota failing to acknowledge a problem that was already taking place in other earlier models.
I just found my truck is subject to recall number: e12. The safety risk: states possible punctured fuel tank and possible fuel leak could result in fire. The recall status: states "remedy not yet available". This is unacceptable in my mind. Replacing a leaf spring assembly is not that complicated. I hope the federal safety agency will encourage toyota to react quickly to this design failure. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Drivers side leaf spring broke. This truck has never been off road or had anything heavier than 200 pounds put in the bed. I bought it used in march 2010 with 622 miles. Garage that did the repair said it was the result of bad metal/improper casting.
Tl* the contact owns a 2010 toyota tacoma. The contact stated that while driving 40 MPH he heard an abnormal noise. The contact investigated and noticed that the leaf spring were fractured. The vehicle was taken to a dealer for diagnosis where it was confirmed that the leaf spring were fractured. The dealer referred him to the manufacturer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure and current mileage was 41,000.
I purchased this vehicle brand new in may 2010. I saw a sticker in my door jam that notes modifications to my vehicle had been made to reduce the load carrying capacity. After doing some research I learned there was a recall in february 2010 that LED to the modification. When I purchased my vehicle the salesman did not reveal to me there had been a recall or any changes had been made to my vehicle. I contacted the local dealership as well as the headquarters office on 12/08/2010, 01/06/2011, & 01/13/2011. They gave me a case number & told me after the 3rd attempt to call there was nothing else they could do. To this very date I still can not get anyone @ the local dealership or toyota headquarters to return my call in reference to this. I am still not clear on what modifications were made & how it impacts my vehicle. I am not happy with the treatment I have received from toyota and feel if they sold me a faulty vehicle that it should be taken back.
Tl*the contact owns a 2010 toyota tacoma. The contact stated that when the vehicle was traveling 5-10 MPH the front wheels started making a clanging sound that comes through the steering wheel to make it shake. The contact has had the entire front end inspected by two toyota dealers, but they could not duplicate the failure. The contact was concerned that the failure needed to be checked on a country or dirt road, because this was when the failure occurred. The contact was concerned that the failure would also occur on city roads. The vehicle was also inspected by a third dealer. The failure mileage was 1000 and the current mileage was 3800. Updated 01/13/11*lj the consumer stated while driving on rough pavement, it felt as though the front wheels lugs were loose. Updated 04/19/11
Tl* the contact owns a 2010 toyota tacoma. The contact stated while driving at 60mph the vehicle became hard to control, it swerved and a noise could be heard coming from the front end. The vehicle was taken to dealer numerous times for the failure. The dealer replaced the front shock absorber, the insulators, and the retaining cushing; these parts were replaced several times. The failure was corrected, however he is now experiencing the failure at the rear of the vehicle. The vehicle will be taken back to the dealer to be diagnosed. The failure mileage was 4,600 and the current mileage was 11,000.
Tl* the contact owns a 2010 toyota tacoma. The contact stated when driving over an uneven road surface or when driving with a heavy load at a speed of at least 45 MPH, the vehicle would bounce excessively hard. The contact would have to decrease speed in order to maintain control of the vehicle. The dealer was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was 13,000 and the current mileage was 13,053.
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) we recently purchased a new 2010 toyota tacoma. On its first long distance trip, with less that 2000 miles on the vehicle and barely a month old, the rear factory installed high performance bilstein rear shocks got so hot that the oil sprayed out of the top seal melting the boots and getting them so hot the plastic material dripped down and coated the connection to the rear axle. The shocks completely failed at that point. When I took it into toyota of orange, in orange california where we purchased the vehicle, they informed me there was a bulletin out on the rear springs. They replaced both the springs and the shocks. I have written them several times to find out whether the shocks were faulty, or if it was a rear spring issue, or just a poor design with the vehicle, but have not heard back from them to date. This is a serious safety concern for the vehicle is unstable when the shocks failed. We are trying to get an answer as to why this vehicle, with both factory installed off-road and tow packages, failed with only a couple hundred pounds in the bed. It may be a real serious safety problem if this occurs when we have a load in the bed or a pulling a trailer. Also, you may want to contact toyota and find out why this happened. If it is a systemic problem with this vehicle, there should be a recall out and not just a bulletin to prevent someone from getting seriously injured. Our contact at toyota of orange is arlene hopkins [xxx]; the dealership is located at 1400 n. Tustin ave, orange, ca 92865. She has not emailed a response to our concerns and it has been over almost two weeks. The VIN # on the truck is [xxx]. Thanks
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