Rear differential recall- on may 9th I dropped my truck off at stevens creek toyota to have the two error messages reviewed for cause. The advisor, robin let me know there was a recall on the rear differential from april and that they would inspect my vehicle for leaks. The first report was that there were no leaks. The following morning when I went to the dealership to retrieve my truck I was told the trucks rear diff was leaking terribly and was unsafe to drive. I was told the fix would be complete in one to two weeks and was given a corolla as a comparable loaner vehicle. After two weeks of false updates from various techs I emailed the service manager and requested an immediate update along with a truly comparable loaner "truck". I received an update of "per toyota there is no fix and no time line as to when a fix will happen". I was given a dodge ram rental from enterprise as an upgraded loaner vehicle. I have called the number provided on the web-site 800.331.4331 and they have confirmed that there is still no repair and they have no idea when one will be forthcoming. I am making payments and providing insurance on a brand new vehicle I have barely even driven and now resides on the dealer lot. The loaner vehicle is comparable in size but not when it comes to all the added options and safety features I paid for. I have kept a very detailed record of all conversations & emails. I just want to drive the truck I am paying for but I would be willing to discuss purchasing a different truck that has passed the recall inspection. I keep seeing that this will be handled in a timely manner but what does that even mean? It's been nearly 3 weeks without my truck due to toyota's negligence.
2016 Toyota Tacoma suspension complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Transmission has a flare,shudder, jerky and clunk. I have been dealing with it since 07-16-2016
Tl* the contact owns a 2016 toyota tacoma. While driving various speeds, the vehicle failed to remain in position. In addition, the contact had to put extra effort into turning the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact spoke with an independent mechanic who stated that the shocks needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 9.
On 11/23/15 I was able to take possession of the vehicle. On 11/24/15 I got into the vehicle to crank it up when the vehicle's warning lights of brake, ABS warning to check the anti'lock brake system and check brake system and the antiskid/traction lights came on at approximate 110 miles. I immediately called the dealership and was told that it would not hurt the vehicle to drive it and that it was safe. I was told that it was probably just a fuse by a salesperson, who allegedly talked to one of the master technicians about the situation. On 11/30/15 I also reported that the cruise control was also not working to the service department when I arrive at the dealership. The vehicle was diagnosed with a bad left rear speed sensor at 185 miles and again that the vehicle was safe to drive. On 12/04/15 at 334 miles the sensor was replaced. As I was going home on the interstate highway and less than 10 miles away, the same lights and warning readouts came back on. I immediately turned the vehicle around and proceeded back to the dealership. On my way back to the dealership while slowing down, a loud metallic banging/rattle could be heard coming from the rear end. When I got back to the dealership, I explained the same symptoms happened again as before and that now clanging/rattle in the rear end had developed to the service manager. At approximately 4:00p.m., I received a call from the service department and was told that a rear wheel bearing was not installed correctly from the factory, that it had done some damage and that the parts were ordered. I expressed my concerns about possible other damage such as the brakes, tire, sensors or the rear housing and safety of the vehicle.
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