The problem was identified approximately August 2023 and they claim there is no remedy for the problem as of today. However, they are selling the 2024 identical models without the issue. This means they have fixed the problem and not trying to remedy the problem in the vehicles that are already sold. Possibly fuel leaks and a fires are a serious problem that risking injuries, deaths or loss of properties. They need to be held accountable for an expedited solution. Thanks
2023 Toyota Tundra fuel system complaints
Page 3 of 4: complaints 41 to 70 of 75, newest first, as owners wrote them.
The recall 23TA09 - Increased risk of fire was issued in August of 2023. Why is the remedy not yet available 11 months later?
We have had this vehicle about a year and a half, 2023 Toyota Tundra and have had to take it back and forth to McLarty Toyota for recall work. Concerning this particular recall, 24ta07-Engine may stall during driving, we were told is unfixable. If this vehicle cannot be fixed, we are demanding it be replaced with a reliable truck
The contact owns a 2023 Toyota Tundra. The contact received notification of the federal safety agency Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2 incidents to where the vehicle turned off on a heavy acceleratio. 1st incident -pulled out into traffic and accelerated heavily. Truck stopped and a warning light came on about emergency brake. I took it to dealer and the couldn't duplicate but called Toyota to talk to them qith no resolution. 2nd incident same thing heavily accelerated while pulling into traffic and car shut down with a different warning saying to pull over and restart truck. Took to Toyota with still no resolution There was about 10k Mike between the 2 incidents
Fuel gauge randomly resets itself to full. This could lead to the vehicle running out of fuel without the driver knowing that it was low. Confirmed by dealer via video evidence of the vehicle taking 14.4 gallons to fill when the gauge read over 3/4 tank (tanks is only 32 gallons).
The contact owns a 2023 Toyota Tundra. The contact received notification of the federal safety agency Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Toyota Tundra. The contact received notification of the federal safety agency Campaign Number: 23V566000 (Fuel System, Gasoline) and 24V125000 (Power Train) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Toyota Tundra. The contact received notification of the federal safety agency Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
This truck was sold even while it was under recall over 1 year ago. That recall, for fuel tank issues STILL cannot be repaired as there are STILL not enough parts being distributed to dealers to fix it. Since that time, 2 additional recalls have been issued and dealers have no indication when they will be able to fix it. This vehicle should be treated as a lemon and taken off the road at Toyota's expense.
The contact owns a 2023 Toyota Tundra. The contact stated that while driving at various speeds, the navigation screen would shut off and then it would restart with no information. The contact would have to stop driving and reenter the information. The vehicle was taken to the dealer and the contact was informed that he needed to show proof of the failure for the issue to be repaired. The driver-side seat functions failed to operate as well as the lane departure warning system was inoperable. The vehicle was not repaired and the failures continued to occur. The contact stated that while his mother was driving at an unknown speed merging into traffic, the front passenger side of the vehicle collided with a trailer. The contact stated that the vehicle collision warning audio system failed to warn of a collision. No injuries were sustained. A police report was not filed. The vehicle was taken to the dealer where the dealer stated that the failure could not be duplicated or determined. The contact received a notification on the Toyota app for the federal safety agency Campaign Number: 23V566000 (Fuel System. Gasoline) the dealer was notified of the recall and informed the contact that the remedy was not available. The contact then inquired about the interim repairs which were to install protective materials and a clamp on the fuel tube however the dealer stated that they could not perform the interim remedy. The manufacturer was notified of the failures and that the dealer failed to complete the interim recall remedy, a case was opened. A Toyota engineer was sent to the dealer however, no failures were found with the vehicle. The approximate failure mileage was 7,000.
The fuel gauge will randomly reset itself to full. This poses a safety concern as the truck may run out of gas while it is showing that it is not empty. This could happen while doing something like pulling out in to traffic or turning across a lane of traffic. This affects many trucks, not just mine.
Enterprise rented me recalled car. I asked about check engine light and they said it was for oil change. Kept for 30 days renting it twice.
The contact owns a 2023 Toyota Tundra. The contact received notification of the federal safety agency Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Toyota Tundra. The contact stated that the vehicle was not obtaining the correct fuel mileage. The contact stated that, while tracking the mpg, the vehicle was averaging 15.7 mpg. The difference was approximately twenty percent less than the sticker mpg. The contact stated that the mpg sticker stated that the mpg would be 20 mpg. The contact stated that when the vehicle was purchased, he was not provided two keys. The contact stated that while his wife was using the key, the key detached and was lost. The chip was still in the fob, and the contact was able to open the vehicle. The contact stated he was concerned about not having an additional key. The contact was unable to obtain the second key for the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test drove the vehicle and the vehicle was averaging 12.2 miles while driving in the town. The dealer informed the contact that the extra batteries in the vehicle might account for the difference in mpg. The dealer completed a wellness check and informed the contact that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 50.
When I drive the vehicle for a period of time and use a 1/3 of the fuel in the vehicle and park on non level surface: Meaning the front of the vehicle is pointed up and rear is lower the fuel gauge will register full on vehicle restart. Even if I drive the vehicle around and park it on a level surface and restart the vehicle it still fails to show the correct amount of fuel in the vehicle. In addition it will slowly subtract fuel based upon driving that is inline with normal fuel usage: It never registers that you are actually 1/3 lower then indicated on the gas gauge. I have identify two ways to address the issue of the gauge not registering the correct amount of fuel in the tank: 1) Refill the truck with maximum amount of fuel 2) Disconnect the negative battery terminal, let the truck sit for 30 seconds, and then reconnect the negative battery terminal. It will then register the correct amount of fuel in the truck The safety concern is I could run out of gas in unsafe manner on the road.
When parked on a slight incline facing uphill (~5°) fuel gauge began reading full. Fuel level prior to parking was 1/2 tank. Fuel gauge was stuck reading full for several days. Dealership unable to resolve.
Fuel Gauge is always showing incorrect levels. When fueld up to full at times the gauge will show 1/2 tank to 1/4. Then other times if I know I have 1/4 tank of fuel left the gauge will show as full tank. Very unreliable and concerned whether I have a fuel leak or what not
On multiple occasions my fuel gauge has randomly reset from 3/4 full to above full. Had I not noticed this change I could have run out of gas. Toyota refuses to do anything about this and I have reported this to corporate and two different dealerships. Taken it in for repairs 4 times. They tell me there is nothing they can do???
Vehicle leaked fuel onto the garage floor. This is a fire hazard for my home and the hybrid vehicle. The dealership is currently inspecting the issue, and have stated they could not find the source of the leak at this time. There were no warning messages or lamps.
The contact owns a 2023 Toyota Tundra. The contact received notification of the federal safety agency Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Wear on the plastic fuel tube.
My 2023 Toyota Tundra currently has a open recall for the fuel tube rubbing against another near component increasing the risk of fire. The life of my family/public and myself were put at risk every day as this can cause a fire which is life threating. This problem has been confirmed by Toyota however there is no safe remedy for it at the moment. There is also a problem with the suspension/ball joints. Every time I turn the steering wheel while driving forward or reverse there is a clicking noise coming from what appears to be the suspension or ball joints or around that area. That issue has been reported to the local dealer however they cant duplicate that issue, according to the service adviser. There were no warning lamps turned on prior to any of the aforementioned. One thing I did notice was that the gas mileage significantly dropped even though I was driving the same distance. Also at times there is a strong fuel odor after a trip is completed or at times while the truck is operating. I am highly concerned for the safety of my family and others that are around my truck while operating as this fuel tube issue is a cause for an increased risk of fire. Toyota of Seattle is where my truck currently is at however the dealer has yet to fix both issues.
The fuel gage randomly reset to full when there is in fact only half a tank of gas.
There has been a known issue and recall on this vehicle since August with both personal and public life threatening events. Official notifications are just being shared from Toyota with no sight line provided for permanent fix. This causes significant cause for concern and angst in daily driving of the vehicle. If a fix isn’t available, a complete vehicle recall and exchange should be provided as resolution. These are serious life threatening circumstances that could impact myself, my family or innocent bystander. I feel unsafe and hold Toyota and National highway traffic and safety directly liable. The enforcement and the assumed liability by Toyota of delivering a safe vehicle should be upheld.
Before this recall happened we had issues with screen blacking out and crashing even after the recall was “fixed” also the back seat outlet has never worked. The malfunction of the grille shutter and park support brake malfunction came last week and we had to have that fixed. Now this! The dealerships around kansas don’t have loaner vehicles or rentals available. How is this okay?!
This vehicle is dangerous. There are many more, complaint level issues, but there are at least three real safety issues. First, the automatic braking system has engaged multiple times for no reason. Traveling down a straight, flat road in good weather, the brakes suddenly went fully engaged. On one occasion my dog was thrown forcefully into the dash and was injured and then afraid to ride in the truck. It makes me afraid of the truck as well and could have easily caused an accident. Second, there is the known fuel line issue. This could, according to the manufacturer, be a fire risk. However, there's no remedy. So I'm driving around this truck that could catch fire, that likes to slam on the brakes for no reason. Third, there's something wrong with the windshields in these trucks. Mine recently was broken while the vehicle was parked. It just cracked. Just driving it home made the crack quadruple in size. It's unsafe to drive as is. I contacted Toyota and they aren't interested in considering that there's something wrong with the windshields, yet they can't replace it, because they're back ordered due to so many being broken. So I have a truck that slams on the brakes unpredictably, that might catch fire, that the windshield broke for no reason but can't be replaced. I've spoken several times with Toyota corporate about this and they have no answers and keep referring to the dealer who tells me there are no answers and to call toyota. It's a classic runaround while my $70,000 truck is unsafe to drive. It's absolutely unsafe and the federal safety agency needs to act to protect consumers from these vehicles.
[XXX] - After driving the truck for less than six months (with only one key fob) I was notified via the Toyota mobile app on August 10, that my truck had a safety recall for the fuel line with limited information provided through the Toyota mobile app. At no time was I advised that the vehicle was unsafe to operate. Upon bringing my vehicle into McGeorge Toyota on August 28, 2023 for the standard 5,000-mile service, I requested that the dealer address the recall by making a temporary remedy to ensure the safe operation of the vehicle until the permanent remedy was determined. At that time, the service representative advised me that Toyota (manufacturer), has provided no direction nor materials to make either the temporary or permanent repairs to the truck. I asked what would be done to make this right and they advised me that they would contact me when the remedy was available and there was no additional action at that time. Not feeling satisfied with that unsafe resolution which I interpreted as an implication that I should continue to drive the vehicle until the remedy was available, I called the Toyota Brand Engagement Center and the advocate advised me that I could request a loaner vehicle. Upon speaking with Chris Wiltshire, the service manager at McGeorge, I suggested that the advocate informed me I could request a loaner vehicle. The loaner was not of like kind, function, or value compared to my Tundra. The remedy has not been completed and the truck has been sitting on the dealer lot since August. The dealer refuses to provide a comparable loaner, coordinate a comparable rental or refund the purchase price of the truck. The manufacturer refuses to commit to covering full rental or refunding purchase price of truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Toyota Tundra. The contact stated while driving at approximately 65 MPH, and at various speeds, the instrument cluster and the radio would stop functioning. The contact stated that the message on the screen stated that a PIN should be entered to be able to view the instrument cluster. The contact stated that the failure had become constant. The contact also stated that the emergency alert, or 911 alert feature, linked to the same system as the radio and instrument cluster also failed to function as designed. The contact had taken the vehicle to a local dealer however, the dealer could not determine the cause of the failure and stated that the system was operating as designed. The vehicle had not been repaired. Additionally, the contact had received notification of the federal safety agency Campaign Number: 23V566000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage for the other electrical system failures was approximately 17,000. VIN tool confirms parts not yet available.
The contact owns a 2023 Toyota Tundra. The contact received notification of the federal safety agency Campaign Number: 23V566000 (Fuel System, Gasoline). The contact stated that while driving approximately 40 MPH, the contact observed a fuel odor. The vehicle was steered to the road where it was inspected. The contact stated that he observed condensation emanating from under the passenger's seat. The vehicle was towed to a dealer where it was not diagnosed as of yet. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
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