As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
2021 Toyota Venza Hybrid brakes complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet. . My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request.
Pulling into a parking spot (under 5 mpg), brakes did not engage. Car drove up onto the sidewalk. Had to put car into reverse to avoid hitting the building. While in reverse, brakes would not engage as well had to turn off the vehicle to stop it after it hit the curb 20ft behind the vehicle. Had vehicle towed to the dealership. They could see where the brakes were engaged 3x, but could not replicate the issue. Although there was snow, ground was not icy or slippery.
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