2023 Toyota Venza Hybrid: sudden unintended acceleration

Filed Sep 15, 2025 · Acceleration · 15,000 miles · OH · crash

The contact owns a 2023 Toyota Venza Hybrid. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked vehicle. No injuries were reported, and no police report was filed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. A manufacturer's investigator came to the dealer to inspect the vehicle. The contact was informed that the Black Box information did not indicate that a vehicle malfunction had occurred during the crash. The contact indicated that the vehicle had experienced a second similar failure while driving 5 MPH, the accelerator pedal erroneously extended to the floor, and the vehicle began to unintentionally accelerate. The contact was able to press the brake pedal and safely stop the vehicle. The cause of the failures was not determined. The failure mileage was 15,000.

Filed Apr 7, 2025 · Driver assistance · OK · crash · 4 injuries

Purchased used from Metro Ford on 12-31-2024 with 16,689 miles. Was out of town until March 1 so I did not insure or drive the car until March. I had only driven it a few times before the accident happened. At first I started noticing that the car did not respond immediately when the gas pedal was pressed. I thought it was me being unfamiliar with how the new car worked. On 3-26-2025 I had pulled into a parking space in front of a building and all of a sudden the car surged forward unexpectedly even without me pressing the pedal leading to me crashing through the glass windows into the building. No warning lights were on. The car had two known issue with Unintended Acceleration and throttle delay yet no recall has been issued. My safety and the safety of 15 others was a risk and the crash did result in injuries. The building was full of students and clients and they were hurt along with major property damage to the building. State Farm declared the car was a total loss due to all the damage to my car and we have no idea the amount of damage done to the building. The business had to be closed for repairs and they are still closed. I have filed a product liability claim with Toyota case number 250407002330. Toyota will get with State Farm to see if an inspection can be made of the car as I have transferred ownership to State Farm as of April 4, 2025. The car was picked up by State Farm on April 5, 2025. I just discovered the known issue with the car this weekend so I do not think an inspection was done other than the body shop estimate.

Filed Feb 16, 2025 · Brakes, Engine · DE · crash · 1 injury

We own a 2022 Toyota Venza Hybrid and are having problems with it "lunging forward" when applying the brake. This has happened multiply times. The first is when I was pulling very slowly into the garage because the car just fits through the door having only inches to spare on either side of the side view mirrors. As I was lightly applying the brake, the car LUNGED FORWARD, the word BRAKE in bold red letters appeared on the dashboard (The Forward Collision Warning) and the car jerked to a stop by itself avoiding hitting the back wall. It happened in a split second. No damage, no injuries. Not so the second time. On Feb 13, 2025, we were going to a local business. My husband was in the front passenger seat. We pulled into the parking lot and I turned right into the parking space. As I lightly applied the brake, the car violently LUNGED FORWARD hitting the cement post supporting the building. "No Forward Collision Warning light this time".There was a loud bang noise and both the driver, upper and lower and passenger airbags were deployed. The seatbelts jolted us back to our seats and locked up. There was smoke and a nasty smell (from the airbags). This all happened in a split second. I couldn't open the door, so I had to crawl over the console with help from my husband to get out of the car. I was taken to the ER by ambulance to get x-rays of my chest which was badly bruised and my ankle which was also bruised. My husband escaped injuries but was in shock as well. Since this happened, we have done research on the Internet and found numerous complaints and instances of this same thing happening to drivers when gently applying the brakes, particularly in TOYOTA hybrid vehicles. Many people narrowly escaping severe injuries and death in similar situations. I guess it has to take a few fatalities for Toyota to do something about it. What a shame! The insurance co. totaled the car. We won't be getting another Toyota.

Filed Apr 25, 2024 · Acceleration · 1,000 miles · WA · crash

The contact owns a 2023 Toyota Venza. The contact stated that while his wife was attempting to park the vehicle and with her foot on the brake pedal, the vehicle suddenly accelerated on its own. As a result, the driver collided with another parked vehicle ahead, lightly damaging the front of the vehicle. No warning lights were illuminated. The air bags did not deploy. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was not filed, and no injuries were reported. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 1,000.

Filed Apr 10, 2024 · Electrical · 2,600 miles · NJ · crash

The contact owns a 2023 Toyota Venza. The contact stated that while at a complete stop, the vehicle accelerated without warning as the accelerator pedal was released. As a result of the failure, the contact crashed into the rear end of another vehicle. The air bags did not deploy upon impact. A police report was not filed and no injuries were reported. The vehicle resumed normal operation after the failure. The vehicle was later towed to the dealer where they were unable to duplicate the failure. The contact was initially informed that the event data recorder did not record the accident. The contact was later informed that the vehicle control history showed that the vehicle's brake pedal was released and that the accelerator pedal was applied before the accident, the contact disputed the finding. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was 2,600.