Windshield suddenly cracked, making two large arcs several feet long. Driving on paved road at 20 mph, no gravel, no other traffic.
Toyota Venza Hybrid windshield crack problems
68 of the 278 owner complaints about the Toyota Venza Hybrid describe windshield cracks, most of them for the 2021 model year.
- owner complaints
- 68
- worst model year
- 2021
- typical mileage
- 5,000
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
Often reported together
What owners say
Spontaneous crack in the windshield without any external mechanixal force, such as rock, hale, or any other foreign body.
Purchased a 2023 Toyota Venza in November of 2023 and had to replace the windshield less than a year later in October 2024. Now in March of 2025 the windshield is cracked again.
This morning, I noticed a crack on the windshield of my 2021 Toyota Venza. The car was parked outside in the cold, and it seems like there’s some issue with the Toyota windshields, as it cracked for no apparent reason.
Windshield cracked (apparently from the edge) during highway driving in normal conditions for no clear reason. The windshield has not yet been replaced but replacement is expected to be replaced in the week ending 1/11/25. Crack appears to start on the passenger side of middle, on the lower edge of the windshield. This area is behind the windshield wipers and is shielded by the hood. The crack extended upwards, then turned towards the drivers side. The Toyota dealer that sold the vehicle refused to inspect the damage because they do not work on glass. Toyota Brand Engagement, the name of the group that responded to a support request expressly stated that glass is not covered under warranty and there is no current recall on this vehicle. They finished their rejection of my request for help with a suggestion that my insurance should be engaged to repair the failure. I have not engaged my insurance carrier on this.
With no impact, our windshield cracked. I see many, many other owners of 2021 and later Toyota Venza have had this happen to them. This is clearly a large problem, so I'm hoping that by reporting our incident you will be encouraged to investigate further. Please let me know if you need any additional information, but the key points are that there has been no impact to the windshield that we are aware of, and the windshield cracked while driving. Thank you for your attention t this matter.
During the commute on the way home on [XXX] between Harrisburg and Lebanon PA a stone kicked up in a construction zone and impacted the driver side windshield. At that time there was no visible damage until later in the drive there was a 3in long crack in the driver side line of sight. As the drive continued the crack continued across the line of sight. Over the course of 2 days the crack went from 3inches to halfway across the windshield. The stone crack was no bigger than a size of an eraser on a pencil. I believe this needs investigated just like the 2021 model's with defective windshields. Toyota care (ref [XXX]) was called, they declined my incident. My purchased extended warranty for chips, cracks, dents was also denied because its bigger than 3inches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Spontaneous windshield crack that has slowly spread across entire windshield. Driving with NO vehicles around and crack just appeared. Windshield is defective.
Windshield has severe cracking without being struck by anything
I was driving and my windshield just cracked . Nothing struck my windshield before incident happened
Related recalls
No recalls on record for this model year.
Questions about the Toyota Venza Hybrid windshield crack
Which Toyota Venza Hybrid years have windshield cracks problems?
The model years with the most reports are 2021 (60 complaints), 2022 (5 complaints) and 2024 (2 complaints).
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