2010 Toyota Venza: sudden unintended acceleration

Filed Feb 29, 2016 · Acceleration, Body · 55,000 miles · MN

Tl* the contact owns a 2010 toyota venza. While beginning to driving the vehicle, it suddenly accelerated without warning. The contact depressed the brake pedal, but the vehicle did not reduce speed. The contact downshifted into neutral and turned off the engine. The contact coasted to a stop light intersection, but the vehicle did not come to a complete stop. The vehicle stalled on its own. The vehicle was towed to the dealer where it was diagnosed, but a failure could not be found. The service representative informed the contact that there was a faulty floormat installed. The vehicle was not repaired and the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 55,000. Updated 04/14/16*lj

Filed Sep 19, 2010 · Acceleration, Electrical · 4,335 miles · VT

On september 14, 2010 my husband and I were driving our 2010 toyota venza on rte. 19s, in fayette, west virginia. We accelerated our venza to match ongoing traffic speeds, when the throttle stuck wide open and was increasing in speed. I stepped on the brakes, which failed to respond. I then checked the cruise control, to see if I had inadvertently engaged it, but I had not. I then started to pump the accelerator pedal with extreme force, and after numerous pumps, the throttle disengaged. As soon as it was safe, we pulled over to the side of the road, and called our dealership, courtesy toyota. They instructed us to call 1(800)331-4331 to report the incident and have the vehicle towed to the nearest toyota dealer. The car was brought to l&s toyota city in beckley, wv, where they proceeded to perform an unintended acceleration inspection, but the tech was unable to duplicate the issue. They performed the recall of the pedal reshaping, which we had not been previously notified of, and cleared the vehicle for release to us, at this time, and advised us that if this should reoccur, to shift the vehicle into neutral and slow the car by braking. The issue was not related to the pedal shape or the driver mat, and was in fact a computer anomaly. When the anomaly occurred, it froze the throttle and blocked the braking system.. Further more, the idea to shift into neutral is unsafe, as there were no brakes to slow the vehicle to a stop and would continue to coast onward at an uncontrollable velocity. I expect that toyota company knows the defect lies in the computer control system, but may well believe the cost of claims and human lives is cheaper than fixing the very real problem. We purchased the toyota venza march 30, 2010 and were assured that, at that time, there were no recalls for it. The recall for our venza was issued march 16, 2010, which had not been performed on our car, and we had not been aware of one until our very traumatic experience occurred.

Filed Mar 17, 2010 · Acceleration · VA

S10 appropriate handling re incident of sudden unintended acceleration fm owner of a 2010 toyota venza. *kb as the consumer was pulling into his driveway, he pushed the garage door opener button and suddenly the vehicle accelerated at a great speed, nearly crashing into the opening of the garage door. The vehicle was revving at 5,000 RPM's and he immediately put both feet on the brakes, jammed it into neutral, then reverse, then park. In park, the engine was still revving at a very high speed and so the consumer shut the engine off. He immediately looked down to see if the accelerator was stuck under the mat, and it was not. The gas pedal was no where near any floor mat and the vehicle was barely moving at the time. His foot was on the brake, not the accelerator and the vehicle was coasting into the garage.

Filed Mar 10, 2010 · Brakes, Transmission · DC

2010 toyota venza sudden accelerated*cw the consumer moved into the left turning lane at a four-way stop light to make a left turn. He slowed down to make the turn; and after making the turn, he then depressed the accelerator to proceed and the vehicle appeared to shift into neutral and the engine revved. The consumer then applied the brakes, but when he did they did not work and the ABS light illuminated. The consumer panicked and then applied the accelerator again and the engine revved as if it were in neutral. The transmission did engage, but it felt as though it was slipping. The consumer also stated while backing out of the garage, he had trouble braking and the ABS light illuminated. He had to apply the emergency brake to stop the vehicle.

Filed Mar 3, 2010 · Acceleration, Fuel system · VA

My foot was on the brake and not on the gas pedal; I was coasting at a very low speed with the natural forward movement of the car carrying me into the garage (my driveway is only about two-car-lengths long). As I neared the garage door, now halfway open, my car suddenly revved to a high speed and was headed straight toward smashing into the garage door. As I said, my foot was on the brake and so I then put the other foot on the brake as well. Then, I slammed the car into neutral and heard the engine just rev at a very high speed. The sua seeemed to happen as I pushed the button on the door opener updated 4/7/2010 *cn the consumer stated he experienced sudden acceleration. The dealer claimed the floor mat was the cause. Updated 06/04/10

Filed Feb 28, 2010 · Acceleration · 1,600 miles · VA

At 2 pm today, I had just returned from running errands and was pulling into my driveway and pushed the garage door opener. At that point, my foot was on the brake and not on the gas pedal; I was coasting at a very low speed with the natural forward movement of the car carrying me into the garage (my driveway is only about two-car-lengths long). As I neared the garage door, now halfway open, my car suddenly revved to a high speed and was headed straight toward smashing into the garage door. As I said, my foot was on the brake and so I then put the other foot on the brake as well. Then, I slammed the car into neutral and heard the engine just rev at a very high speed. I then slammed the car into reverse then park, again hearing the engine rev at a high speed. I then pushed the button to shut the car off. I immediately looked down and saw that the gas pedal was not stuck on any floor mat. And, as I said, my foot was on the brake and not on the gas pedal. I then sat there for a few minutes with my heart racing, thinking that if this had happened two minutes ago while on the road, I could have been killed. Or, if I hadn't been quick to act properly, my car would have ended up in my family room'what if I didn't have my foot already on the brake'surely I wouldn't have been able to stop the vehicle as quickly. I felt just like the woman at the congressional hearings, in tears, describing her experience with her lexus. The car suddenly revved to a high speed, and wouldn't slow down in neutral or reverse or park. Shutting off the engine was the only option to make the high-speed throttling to stop. These facts are clear: 'the gas pedal was not stuck on any floor mat 'the gas pedal was not depressed immediately prior to the sudden acceleration 'the brake pedal was depressed immediately prior to the sudden acceleration 'the sudden acceleration was at very high RPM's 'the high RPM's wouldn't stop until the engine was shut off.