Subject: Formal Complaint Regarding Potential Safety Issue - 2009-2015 Toyota Venza Models (the federal safety agency), I am writing to formally report a potential safety concern related to the 2009-2015 Toyota Venza Models. The issue pertains to a discernible creaking sound originating from the turn signal stalk when the turn signals are engaged and the steering wheel is turned. Upon thorough examination, it has been identified that the source of this noise is the clock spring, a crucial airbag component designated by its yellow color and distinguished by two orange and yellow wires. It is imperative to emphasize that the clock spring, being a vital element of the airbag system, plays a pivotal role in ensuring occupant safety. Unfortunately, the persistent "clicking/ratcheting" noise associated with the turn signals in these models has been observed to have adverse consequences over time. This prolonged issue leads to clock spring failure, subsequently triggering the activation of the airbag light. It has come to my attention that Toyota is aware of this concern, yet no remedial action has been taken, purportedly due to the relatively low sales volume of the Venza. It is notable that this noise issue is widespread among used Venzas, signifying a systemic problem that necessitates prompt attention. In circumstances where vital airbag components are intricately connected to sensitive elements like the clock spring, the presence of abnormal noises should be considered a cause for concern. Given the critical role of these components in ensuring the efficacy of the airbag system, I urge the federal safety agency to investigate this matter thoroughly. The safety and well-being of vehicle occupants should always be of paramount importance, irrespective of sales figures. Your intervention in addressing and rectifying this potential safety issue would undoubtedly contribute to enhancing the overall safety standards of the affected Toyota Venza Models.
2013 Toyota Venza: airbag warning light
5 of the 59 complaints about the 2013 Toyota Venza describe airbag warning light.
- owner complaints
- 5
- of this car's complaints
- 8%
- recalls
- 2
Airbag warning light by model year
- 20151
- 20141
- 20135
- 20111
- 20103
- 20093
What owners say
The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger’s side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver’s side and passenger’s side air bags seat belts warning lights recently started to remain illuminated. The local dealer was contacted about inspecting the vehicle however, the contact declined after being provided a cost to do the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
The contact owns a 2013 Toyota Venza. The contact received notification of the federal safety agency Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated while starting the vehicle. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 91,000.
Error message: check SRS airbag system light came on. I was driving on a highway at about 50 MPH. Took car to my mechanic who hooked it to the computer diagnostic machine. He said this was the 2nd time the light came on (first time for me since august 2014) per the diagnostic machine history. Took to dealership 1/23/2021
Tl* the contact owns a 2013 toyota venza. Upon entering the vehicle, water was discovered on the front passenger side floormat. The contact heard water swishing around underneath the dashboard. In addition, the air bag warning indicator illuminated. The dealer (bredemann toyota, 1301 w dempster st, park ridge, il 60068, (847) 655-1435) advised the contact to schedule a diagnostic and repair appointment. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The VIN was not available.
Service bulletins that may apply
Related recalls
Air bags: side/window: curtain
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
- Risk
- Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 21TB01/21TA01.
Recall number 21V257000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
- Risk
- If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy
- Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1‑800‑301‑6859.
Recall number 13V014000 · Recall details
Questions about the 2013 Toyota Venza airbag light
Is airbag warning light a common problem on the 2013 Toyota Venza?
5 of 59 owner complaints about the 2013 Toyota Venza (8%) mention airbag warning light. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Toyota Venza?
There are 2 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
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