Sudden shattering of windshield and panoramic sunroof glass. The glass suddenly shattered with no obvious impact of any type.
2014 Toyota Venza: sunroof shattered
5 of the 31 complaints about the 2014 Toyota Venza describe sunroof shattered.
- owner complaints
- 5
- of this car's complaints
- 16%
- recalls
- 0
Sunroof shattered by model year
- 20154
- 20145
- 20133
- 20112
- 20105
- 20091
What owners say
I'm from vancouver, bc, canada. I was driving back, from vancouver airport outlet stores, on highway 99, with around 90 km/h and when I approached the intersection with over-passing cambie road, I heard like an glass explosion on the car roof, and by reflex I duck and cover but I did not stop the car in the middle of the incoming traffic. I managed to slow down and move to the side of the highway then stop the car completely. When got out an look I saw my mobile sunroof broken in large pieces, like someone cut it I square like forms. I was very lucky that my sunroof overhead protection was closed, at the time of the incident, otherwise all those broken sunroof pieces had fallen in my head ... And at 90 km/h ... My reaction would had been different, probably leading to a serious accident. Since it was long weekend, the company which sold me the car, and represent toyota (destination toyota burnaby) was closed, so I called the insurance company and file a claim ([xxx]). I finally managed to get it into the repair shop (same company which sold me the car) and after they change the sunroof, they told me the electrical part which closes the mechanism is not working properly, and they need to change that too. It's almost 1 month and a half and they still working on the car, a 2 years old car!!! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On friday, july 1st on vacation to hershy pennslyvania the sunroof on my 2014 toyota venza exploded. There was no traffic or anything near us. I informed toyota of hopkinsville about my concern about the safety of the vehicle. Their response was the warranty was expired because of the mileage of the vehicle I called the toyota coporate office just to get transfered from one customer service rep to another. I am out of rental car expenses plus my insurance deductibe. Both insurance estimator and toyota technician agreed no object damaged the roof but toyota refuses to pay for the damages. I just want to travel in a vehicle that is safe and the car manufacture has some integrity.
On 10/08/14 upon making a long turn off of the interstate onto a service road at less than 45 MPH, the panoramic roof shattered. The vehicle was taken to the local toyota dealership immediately to be replaced under warranty. We were first told defective glass. After 6 months, there is a popping sound from the roof when making turns or going over things like railroad tracks and the roof has begun to leak. Took the vehicle in for the leak repair on 8/7/15. As of 8/17/15 the roof is leaking again and the popping sound is getting worse and sounds like another breakage is near. Were told that this was an issue that toyota couldn't fix due to a lack of structural supports in the roof which allows for excessive chassis flex and advised to live with it if possible. This is a major safety concern that toyota needs to address. Other venzas have also had the same issue.
The sunroof imploded and completely shattered while parked in our home garage. The vehicle had not been used since friday evening, july 11th. The implosion happened sometime the during the night of july 12th and before 9 am on july 13th when I went to use the car. That is when I discovered that the wind deflector had popped up and the sunroof was shattered. Fyi - nothing fell onto the roof of the car to cause the breakage.
Service bulletins that may apply
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- Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad...
- Condition in which a musty odor is present
- Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- Paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Toyota Venza sunroof shattered
Is sunroof shattered a common problem on the 2014 Toyota Venza?
5 of 31 owner complaints about the 2014 Toyota Venza (16%) mention sunroof shattered. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2014 Toyota Venza?
There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.
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