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May 1, 2010 Service bulletin

Ford/mercury: clunk noise at steering; stops during first lock to lock cycle. the noise typically occurs...

Ford technical service bulletin SB-21321 for 2009-2010 Ford Escape and 2009-2010 Mercury Mariner.

Bulletin number
SB-21321
Component
Steering: electric power assist system
Summary
Ford/mercury: clunk noise at steering; stops during first lock to lock cycle. The noise typically occurs during tight parking lot maneuvers. The clunk noise heard on the first steering lock to lock cycle is a normal characteristic of the system.

Owners of these vehicles have filed 1,480 complaints in the steering category.

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