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May 1, 2012 Service bulletin

Western star: around the diesel exhaust fluid (DEF) an excessive amount of crystal or powder built up...

Western Star technical service bulletin SB-49-12 for 1994-2013 Western Star 4900, 2012-2013 Western Star 4700 and 1995-1999, 2001, 2009-2012 Western Star Constellation and others.

Bulletin number
SB-49-12
Component
Engine and engine cooling: engine: diesel
Summary
Western star: around the diesel exhaust fluid (def) an excessive amount of crystal or powder built up indicates a leak caused by evaporation of def exposed to air and/or dampness.

Owners of these vehicles have filed 3 complaints in the engine category.

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