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1997 Western Star Constellation problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
2
Service bulletins
13

The worst 1997 Western Star Constellation problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 2

Service brakes, air: supply: low pressure warning: switchReported September 14, 1997 · 40 vehicles affected
What is wrong
Vehicle description: heavy duty 6x4 trucks equipped with either hendrickson rt/rs series suspensions or chalmers 800 series suspensions, with a wheel base greater than 250 inches, and western star's air '96' air brake system without anti-lock brakes. These vehicles do not meet the air brake release time required by fmvss no. 121, "air brake systems."
Risk
Air brake release time may be longer than anticipated by the operator increasing the risk of a vehicle crash.
Remedy
Dealers will install an in-line quick release valve in each of the drop lines to the rear most brake chambers.

Recall number 97V151000 · Recall details

Steering: gear box (other than rack and pinion)Reported April 25, 1997 · 14 vehicles affected
What is wrong
Vehicle description: conventional trucks and truck/tractors equipped with a firewall adapter plate for the steering shaft boot. Insufficient clearance between the top of the steering shaft and the top of the opening in the adapter plate can cause the steering shaft to contact the top of the firewall adapter opening wearing a groove in the steering shaft. If the groove is allowed to wear deep enough, the shaft can fail.
Risk
If the steering shaft fails, steering control will be lost increasing the risk of a vehicle crash.
Remedy
Dealers will replace the firewall adapter plate on the affected vehicles.

Recall number 97V075000 · Recall details

See all 2 recalls for the 1997 Western Star Constellation

Defect investigations

Steering columnsOpened March 18, 1998, closed October 7, 1998

These vehicles were equipped with a firewall adapter plate for the steering shaft boot with an insufficient clearance between the steering shaft and the top opening in the adapter plate.

RQ98004

Technical service bulletins for the 1997 Western Star Constellation 13

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 13 bulletins for the 1997 Western Star Constellation

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Other model years

199920012011

Questions about the 1997 Western Star Constellation

Is the 1997 Western Star Constellation reliable?

Owners have filed 0 complaints about the 1997 Western Star Constellation.

What is the most common problem with the 1997 Western Star Constellation?

There are not enough complaints to tell.

How many recalls does the 1997 Western Star Constellation have?

2 recalls, covering service brakes, air and steering.

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