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April 1, 2013 Service bulletin

Ford: when going over bumps in road, a clunking noise is heard

Ford technical service bulletin ASI-32165 for 2013 Ford Escape.

Bulletin number
ASI-32165
Component
Suspension: rear: shock absorber
Summary
Ford: when going over bumps in road, a clunking noise is heard. Rear lower shock mounting bolts needs to be checked for sealing and torquing for correct specs and replace, if necessary and knuckle mounting threads cleaned, if there is contamination. Models 2013 escape.

Owners of these vehicles have filed 27 complaints in the suspension category.

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