This preliminary information communication provides information to the technician when the customer...

Bulletin number

PIC5494G

Component

Electrical system: instrument cluster/panel

Summary

This preliminary information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For cts vehicles built between april and june of 2011 or the 2013 ats, srx, xts built before august 29 2012 may have a 3 miles per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

Owners of these vehicles have filed 379 complaints in the electrical category.