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March 15, 2013 Service bulletin

The following information is intended to provide further clarification of the proper claims procedures to...

Subaru technical service bulletin WQE-41M2 for 2010-2011 Subaru Outback, 2009-2012 Subaru Forester and 2010-2011 Subaru Legacy and others.

Bulletin number
WQE-41M2
Component
Exterior lighting
Summary
"the following information is intended to provide further clarification of the proper claims procedures to follow when a vehicle comes in to your service department for the wqe]41 puddle light campaign. First and foremost, verify the vehicle is equipped with genuine subaru accessory puddle lights. If the vehicle is not equipped, release the vehicle as no correction is required."

Owners of these vehicles have filed 200 complaints in the lights category.

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