Check a VIN

October 14, 2015 Service bulletin

AVN displays "unable to start vehicle" warning message

Kia technical service bulletin PS425 for 2015-2016 Kia Soul.

Bulletin number
PS425
Component
Electrical system
Summary
Avn displays "unable to start vehicle" warning message - on some 2015~16my soul EV (ps EV) vehicles, a customer may complain that a warning message (“unable to start vehicle”) is being displayed on the navigation head unit screen. This condition may be caused by loose pin(s) on connector m41-c (see diagram) on the back of the head unit. Follow the procedure outlined below to resolve the concern. Note: the vehicle will start and continue to operate normally while the warning message is displayed on the head unit.

Owners of these vehicles have filed 131 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Kia Soul?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history