Customer satisfaction program

Bulletin number

15797

Component

Structure: body

Summary

15797 - customer satisfaction program. Certain vehicles may have a condition in which the body sealer was applied off location on the vertical seam below the right hand tail lamp. The customer may notice water leaking into the passenger side of the trunk below the tail lamp if the car is left outside during a heavy rainstorm or, in some cases, during a car wash. Dealers are to apply automotive body sealer to the right hand outside edge of the vertical seam below the right hand tail lamp.

Owners of these vehicles have filed 8 complaints in the body category.