This bulletin announces the availability of reprogramming files to address customer concerns of the...

Bulletin number

15-165-13

Component

Electrical system

Summary

This bulletin announces the availability of reprogramming files to address customer concerns of the bluetooth audio streaming feature operating without being selected. This causes the source’s (smartphone, ipod®, iphone®, mp3 player) battery to drain unexpectedly. The update will initiate an “off” signal to the media device should bluetooth audio streaming begin without a request from the vehicle’s audio unit. The reprogramming files are accessible via: subarunet > service > clarion downloads and will need to be downloaded onto a dedicated new or completely empty and formatted USB storage device (flash drive) for installation into the audio unit through the audio system’s USB port. Important: read through and understand this service procedure completely before proceeding any further as damage to the audio unit may result if proper precautions outlined below are not followed.

Owners of these vehicles have filed 187 complaints in the electrical category.