Tt: some customers may experience a stuck in 4HI or 4LO condition due to a damaged transfer case actuator

Bulletin number

T-TT-0394-16

Component

Power train: transfer case (4-wheel drive)

Summary

Tt: some customers may experience a stuck in 4hi or 4lo condition due to a damaged transfer case actuator. After replacing the actuator, the normal operating condition is restored. Investigation of recovered parts show that damage is due to improper shifting pattern from n to d during 4lo entering/exiting operation.

Owners of these vehicles have filed 136 complaints in the transmission category.