All mazda connect vehicles in new car inventory must be updated to this software version listed below in...

Bulletin number

09-024-16-3192A

Component

Electrical system: software

Summary

All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).•some street names in canada are not displayed.•navigation does not allow to set certain cities as destination.•navigation does not announce voice guidance for street names.•navigation turns to a black screen remaining the task bar.•turn -by-turn navigation guidance does not display on on the active driving display (for vehicles with 55.00.750).•every time the navigation is turned on, the vehicle position starts from the location (dealer) where the cmu was updated from version 55.00.650 to 55.00.750.•navigation or other screen turn black, freeze or reboot.•system does not recognize USB/sd card.some menu of music source selection is grayed out.•when using the call button on the cell phone to make a call, the call sound is short.•favorites disappear.•vehicle current position is not accurate enough.•rear view monitor does not show up on screen.•text information of hd radio is not displayed when switching music source.•when asking for current location with voice command “where am I?”, the system responds with “your loca-tion is comma.”•contact information cannot be loaded correctly from phones other than iphone.note:mazda is working to make further improvements to the mazda connect infotainment system software, and may issue future software updates to improve system operation and performance. Software ver-sion updates can be found on ms3 under ids/infotainment.

Owners of these vehicles have filed 171 complaints in the electrical category.