Supercedes TSB 16-0165: some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with...

Bulletin number

TSB 16-0166

Component

Engine and engine cooling: exhaust system

Summary

Supercedes tsb 16-0165: some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. This condition may be worsened when the climate control system is in recirculate mode and the vehicle is heavily accelerated for an extended period. Whether and to what extent any customer or occupant of a 2011-2015 explorer vehicle experiences the exhaust odor will be affected by driving habits, weather and individual sensitivities. Follow each and every step of the tsb service procedure in procedure 1 to improve the condition.

Owners of these vehicles have filed 1,040 complaints in the engine category.