Some 2017 mkc and continental with all audio systems and 2017 escape with sony audio systems built on or...

Bulletin number

SSM 46333

Component

Electrical system: 12v/24v/48v battery

Summary

Some 2017 mkc and continental with all audio systems and 2017 escape with sony audio systems built on or before 23-dec-2016 may exhibit a discharged battery. A repetitive cycling noise similar to a cd ejecting noise may also be present. If excessive battery drain is present and eliminated with the radio battery power fuse removed, reprogram the audio control module (acm) to the latest calibration using the integrated diagnostic system (ids) release 103.05a or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 18c869 and applicable labor operations in section 10 of the slts manual.

Owners of these vehicles have filed 190 complaints in the electrical category.