February 17, 2017 Service bulletin

Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now...

Ford technical service bulletin TSB 17-0015 for 2013-2016 Ford C-Max.

Bulletin number: TSB 17-0015
Component: Electrical system: starter assembly
Summary: Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunction indicator lamp (mil) with battery energy control module (becm) diagnostic trouble codes (dtcs) u3012, p0b37 and/or secondary on-board diagnostic module-c (sobdm-c) p0a0a. Follow the service procedure steps to correct the condition.

Owners of these vehicles have filed 83 complaints in the electrical category.

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