January 24, 2014 Service bulletin

Some vehicles may exhibit a frayed front seat back trim, which causes a poor appearance concern

Mazda technical service bulletin 09-008-14-2870 for 2013-2014 Mazda CX-5.

Bulletin number: 09-008-14-2870
Component: Seats
Summary: Some vehicles may exhibit a frayed front seat back trim, which causes a poor appearance concern. This may occur under special conditions where the customer rubs against the seat back trim when entering or exiting the vehicle. If the customer wears clothes designed with metal accessories (I.e. Jewelry, tack, zipper or velcro), the damage may occur.

Owners of these vehicles have filed 18 complaints in the seats category.

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