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January 14, 2014 Service bulletin

Some vehicles may experience one or more of the following bluetooth symptoms: • when the vehicle started,...

Mazda technical service bulletin 09-003-14-2869 for 2014 Mazda CX-5, 2014 Mazda MAZDA6 and 2013-2014 Mazda CX-9.

Bulletin number
09-003-14-2869
Component
Equipment: electrical
Summary
Some vehicles may experience one or more of the following bluetooth symptoms: • when the vehicle started, the registered device would not connect with the bluetooth system and bluetooth tab on the audio display would not illuminate (gray out). • the bluetooth tab on the audio display would illuminate, but the bluetooth system would not operate. • when the customer presses the “talk” button on the steering wheel, the audio display momentarily shows a message “starting up bluetooth please wait” then the bluetooth unit does not work. Note: • phone paired - the steering wheel pickup button will only answer phone calls. • phone not paired - the steering wheel pickup button will initiate bluetooth pairing function.

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