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October 3, 2014 Service bulletin

While driving over rough or bumpy roads, some vehicles may exhibit a rattle noise from the instrument...

Mazda technical service bulletin 09-002-14-2864A for 2013-2015 Mazda CX-5.

Bulletin number
09-002-14-2864A
Component
Electrical system: instrument cluster/panel
Summary
While driving over rough or bumpy roads, some vehicles may exhibit a rattle noise from the instrument panel and/or a creak noise from the a-pillar.rattle noise from instrument panel:the rattle noise may be caused by low cowl panel (a) mounting bolt (b) torque. Creak noise from a-pillar:this noise may be caused by two joined panels (a) scraping together at the a-pillar. The panel weld areas have been improved during the mass-production of vehicles with vins jm3ke 128359 (produced june 1, 2012) or higher.

Owners of these vehicles have filed 198 complaints in the electrical category.

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