Some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate...

Bulletin number

TSB 17-0029

Component

Engine and engine cooling: exhaust system

Summary

Some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. This condition may be worsened when the climate control system is in recirculate mode and the vehicle is heavily accelerated for an extended period. Whether and to what extent any customer or occupant of a 2011-2015 explorer vehicle experiences the exhaust odor will be affected by driving habits, weather and individual sensitivities.

Owners of these vehicles have filed 1,032 complaints in the engine category.