"Issue: window regulators being replaced, when tested by the supplier they are found to be fully...

Bulletin number

SSM71138

Component

Visibility: power window devices and controls

Summary

"issue: window regulators being replaced, when tested by the supplier they are found to be fully functional and without fault. Cause: incorrect diagnosis actions: consider the following in the first instance when investigating window regulator concerns and its operation prior to replacing the regulator or motor: customer may report one of the following issues:- a. Window inoperative I.e. Will not go up/down, goes up/down in stages or will not operate at all. B. Window bounce back or not fully closing. C. Rattle or noise during window operation."

Owners of these vehicles have filed 11 complaints in the visibility category.