Some vehicles may experience the symptoms mentioned below, which CAN be fixed with the latest software...

Bulletin number

09-022-15-3047C

Component

Electrical system: software

Summary

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). • turn -by-turn navigation guidance does not display on on the active driving display (for vehicles with 55.00.750). • every time the navigation is turned on, the vehicle position starts from the location (dealer) where the cmu was updated from version 55.00.650 to 55.00.750. • navigation or other screen turn black, freeze or reboot. • system does not recognize USB/sd card. • some menu of music source selection is grayed out. • when using the call button on the cell phone to make a call, the call sound is short. • favorites disappear. • vehicle current position is not accurate enough. • rear view monitor does not show up on screen. • text information of hd radio is not displayed when switching music source. • when asking for current location with voice command “where am I?”, the system responds with “your location is comma.” • contact information cannot be loaded correctly from phones other than iphone. Note: mazda is working to make further improvements to the mazda connect infotainment system software,and may issue future software updates to improve system operation and performance. Software version updates can be found on ms3 under ids/infotainment.

Owners of these vehicles have filed 171 complaints in the electrical category.