"Service bulletin

Bulletin number

A16-097

Component

Electrical system: software

Summary

"service bulletin - there is a software problem within the audio-navigation unit that may cause any of the following issues: • audio makes skipping/helicopter noise. • screen goes blank when quickly shifting into reverse after start. • audio-navigation unit reboots. • USB audio resumes at beginning of song. • presets are blank at start. • volume is erratic when lanewatch® camera is on and volume is changed on screen. • res freezes. • error message containing extframework has stopped. • navigation system does not properly indicate vehicle location."

Owners of these vehicles have filed 583 complaints in the electrical category.