September 7, 2016 Service bulletin

DTC U0104 (lost communication with cruise control module) stored in powertrain control module (PCM) memory

Ford technical service bulletin TSB 16-0115 for 2017 Ford Escape.

Bulletin number: TSB 16-0115
Component: Vehicle speed control: cruise control
Summary: Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) or a 2.0L GTDI engine, built on or before 20-Aug-2016 and equipped with remote start and adaptive cruise control may exhibit DTC U0104 (lost communication with cruise control module) stored in powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.

Owners of these vehicles have filed 31 complaints in the acceleration category.

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