CVT Software Update/Warranty Extension Voluntary Service Campaign Campaign Summary Nissan is conducting a...

Bulletin number

PC500 - 2013-14

Component

Power train

Summary

CVT Software Update/Warranty Extension Voluntary Service Campaign Campaign Summary Nissan is conducting a Voluntary Service Campaign to reprogram the Transmission Control Module (TCM) to improve CVT service diagnostics. This diagnostic software update will enhance the dealer's ability to diagnose customer concerns regarding Continuously Variable Transmission (CVT) operation; it does not repair any symptoms nor alter the drive characteristics of the vehicle. Specifically, the diagnostic logic will store two new Diagnostic Trouble Codes when "Judder" symptoms occur on vehicles. - P17F0 - "Judder" caused by belt slip - PF171 - "Judder" caused by control valve In addition to the installation of diagnostic software, Nissan will also extend the warranty coverage on the CVT assembly (including internal CVT components, gaskets, and seals), CVT control valve body, and torque converter from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissan's New Vehicle Limited Warranty continue to apply. This CVT warranty extension is being provided as a customer satisfaction effort to address customer concerns; including those concerns expressed by plaintiffs in class action litigation, and is subject to final approval of the settlement of that litigation. In the interim, Nissan will make any necessary repairs that would be covered under the extended CVT warranty.

Owners of these vehicles have filed 586 complaints in the transmission category.