Region Letter: Safety Recall completion is important not only in satisfying government requirements but...

Bulletin number

ER11_Re-Notifica

Component

Suspension: front: control arm: lower arm

Summary

Region Letter: Safety Recall completion is important not only in satisfying government requirements but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.

Owners of these vehicles have filed 648 complaints in the suspension category.