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October 8, 2014 Service bulletin

The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to...

Toyota technical service bulletin T-SB-0381-09 Rev for 2006-2015 Toyota RAV4, 2011-2015 Toyota Sienna and 2014-2015 Toyota Highlander and others.

Bulletin number
T-SB-0381-09 Rev
Component
Wheels
Summary
TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system.

Owners of these vehicles have filed 170 complaints in the wheels category.

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