Phone Campaign: Customer Contact Script for follow-up communication with customers who have submitted a...
Harley-Davidson technical service bulletin 1HD-M4P7J-05 for 2008-2010 Harley-Davidson Touring.
- Bulletin number
- 1HD-M4P7J-05
- Component
- Service brakes, air: antilock
- Summary
- Phone Campaign: Customer Contact Script for follow-up communication with customers who have submitted a VOQ to the federal safety agency regarding ABS brakes on Touring vehicles. Purpose was to collect customer feedback and data from the field to support the ABS HCU and Brake Fluid Field Study.
Vehicles covered
- Harley-Davidson Touring 2008-2010 200820092010
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