High-voltage battery ordering and return procedure
Kia technical service bulletin TSB-ELE044R1 for 2017 Kia Niro, 2011-2017 Kia Optima Hybrid and 2015-2017 Kia Soul EV.
- Bulletin number
- TSB-ELE044R1
- Component
- Electrical system: 12v/24v/48v battery
- Summary
- TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs). Every Kia-approved EV/hybrid dealership?s parts and service departments should follow these procedures to ensure the fastest handling time and to minimize the possibility of charge-backs.
Owners of these vehicles have filed 108 complaints in the electrical category.
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