Pitstop: adjusting rear hatch closing effort

Bulletin number

PS329

Component

Electrical system

Summary

PITSTOP: ADJUSTING REAR HATCH CLOSING EFFORT - When encountering a customer concern related to excessive rear hatch closing effort on some 2011MY to 2014MY Sportage (SL) vehicles, first, verify the customer concern by comparing the closing effort on the affected vehicle to other like vehicles. Make sure all windows are rolled up and use minimal effort to try and close the hatch. If more effort is required to close the hatch than on like vehicles, perform this following procedure.

Owners of these vehicles have filed 97 complaints in the electrical category.