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September 30, 2016 Service bulletin

Some 2010

Lexus technical service bulletin L-SB-0084-16 for 2010-2015 Lexus RX350, 2011-2015 Lexus RX Hybrid and 2014-2015 Lexus GX460 and others.

Bulletin number
L-SB-0084-16
Component
Equipment: electrical
Summary
TSB: Some 2010 - 2015 model year Lexus vehicles with the RES+ accessory may exhibit a condition of not being able to remote start the vehicle through their smart phone application in some areas. The user will receive a mobile device message "Waiting the answer from VIN", indicating the network was unable to connect to their vehicle. The cause of this may be related to the provider's 3G and 4G wireless infrastructure upgrades, resulting in the elimination of 2G network capabilities. Follow the procedures in this bulletin to address this condition.

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